Featured work
How to improve operational services
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These good practice guides share practical tips on improving the quality and efficiency of day-to-day services provided by government.
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Improving operational delivery in government
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This guide will help senior leaders in government departments to manage and improve the way public services are delivered.
Whistleblowing in the civil service
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Our guide is for people who deal with whistleblowers, investigate concerns or manage whistleblowing processes in government organisations.
Latest work
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