Successful commissioning toolkit contents Successful Commissioning Toolkit Introduction Why, what and who for? Who is involved? NAO model of commissioning and the third sector What are third sector organisations and their benefits for commissioners? Working with third sector organisations General Principles Standards in public life Accountability Value for money Assessing value for money Value for money and TSOs The Compact A ‘Level Playing-Field’ Principles of Good Commissioning Applying the General Principles Assessing needs Engaging with TSOs Clarifying your ability to intervene Designing services Establishing outcomes Building outcomes Agreeing outcomes SMART outcomes Joined up outcomes Sourcing providers Delivering to users Risk management Sustainable financing Full Cost Recovery (FCR) Payment model Monitoring & evaluation Monitoring Evaluation Practical Case Studies Local Government Primary Care Trust Central Government Glossary of terms Useful links to other guidance and websites Feedback