Capability in the Civil Service
Published on:Government has gaps in its capability and must do more to develop the skills needed. It is making plans, but the scale of the challenge means greater urgency is needed.
Search results for 'contract management'
Showing 321 - 340 of 351 results
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Crown Commercial Service
Published on:It is not possible to show that the Crown Commercial Service has achieved more than departments would otherwise have achieved by buying common goods and services themselves.
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Improving patient access to general practice
Published on:Challenging objectives for improving access to general practice have been set by the Department and NHS England, but a more coordinated approach and stronger incentives are needed.
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Progress report: Terminating the Magnox contract
Published on:This report examines the Nuclear Decommissioning Authority’s management of the renegotiated contract in place with Cavendish Fluor Partnership.
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Shared service centres
Published on:Government’s programme to transfer back-office functions to two shared service centres has made savings but has not achieved value for money to date.
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Mental health services: preparations for improving access
Published on:The Department of Health and NHS England are making progress but much remains to be done to improve access to mental health services.
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Investigation into the collapse of the UnitingCare Partnership contract in Cambridgeshire and Peterborough
Published on:In December 2015 a five year contract, worth around £800 million between UnitingCare Partnership and Cambridgeshire and Peterborough clinical commissioning group collapsed after only 8 months because it ran into financial difficulties. NAO examined the design, procurement and operation of the contract and the events that led to its termination.
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Yarl’s Wood Immigration Removal Centre
Published on:It is important that the services for vulnerable people at the Yarls Wood Immigration Removal Centre are delivered ‘right first time’ and this did not happen here. Steps are now being taken to address the problems but 35% of the recommendations from Her Majesty’s Inspector of Prisons’ 2015 inspection have not yet been implemented.
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Transforming Rehabilitation
Published on:Probation services have been restructured on time and within cost targets during a period of major change but operational problems and risks to further service transformation need to be resolved if re-offending levels are to reduce.
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The commissioning of specialised services in the NHS
Published on:Against a backdrop of increasing pressure on NHS finances, NHS England has not controlled the rising cost of specialised services.
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Contracted-out health and disability assessments
Published on:The Department for Work and Pensions has not yet achieved value for money in managing contracted-out health and disability assessments.
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Progress with preparations for High Speed 2
Published on:HS2 is a large, complex and ambitious programme which is facing cost and time pressures. The unrealistic timetable set for HS2 Ltd by the Department means they are not as ready to deliver as they hoped to be at this point.
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Government’s spending with small and medium-sized enterprises
Published on:If the government is serious about increasing its use of small and medium – sized enterprises (SMEs), it will need to focus on those areas where SMEs can deliver real benefits.
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Upgrading emergency service communications: the Emergency Services Network
Published on:The Emergency Services Network is one of the most technologically advanced systems worldwide and is set to replace the existing emergency services communication system, Airwave. However several risks have been highlighted.
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Code of Audit Practice: Who to contact
Find out who you should contact with complaints relating to local audits or for other queries about local auditors and audit contracts.
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Military flying training
Published on:The new military flying training is 6 years delayed and there is much to do if the MoD is to get the planned benefits from its contractor.
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Managing the relationship to secure a successful partnership in PFI projects
Published on:Most (81%) public bodies involved in PFI projects believe that they are achieving satisfactory or better value for money from their PFI contracts according to a National Audit Office report presented to Parliament today, based on the first ever major survey of central government PFI projects in progress. There was generally positive feedback from service […]
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Managing conflicts of interest and keeping public trust
Published on:High profile incidents remind individuals and organisations just how important it is to manage potential conflicts of interest. In March 2017, the Court of the Bank of England commissioned a review of the institution’s approach to managing conflicts of interest. The review was prompted by the resignation of Charlotte Hogg who had been Deputy Governor […]
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Confirmed impacts: NAO’s investigative work responds to concerns raised by MPs and members of the public
Published on:In our June 2012 report for the Department for Work and Pensions we recommended ways in which it could strengthen its oversight of the contract.
This NAO impacts case study represents one example where there has been some beneficial change, whether financial or non-financial, resulting from our involvement.
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Northern Ireland Court Service – PFI: The Laganside Courts
Published on:Sir John Bourn, head of the National Audit Office, reported to Parliament today that the new Laganside Courts complex in Belfast, opened in February 2002, is delivering significant benefits. The combination of Crown, County and Magistrates’ Courts has improved upon the previously dissipated nature of court provision in Belfast. Initial reactions from court users have […]