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  2. Shared services in the Department for Transport and its agencies

    Report Value for money

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    Plans to increase the efficiency and effectiveness of services such as human resources, payroll and finance could cost the Department for Transport £81 million (by March 2015) rather than saving £57 million as originally expected. There will need to be substantial improvements in the shared service centre’s productivity if the Department’s original targets are to […]

  3. The National Offender Management Information System

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    An initiative, begun in 2004, by the National Offender Management Service to build a single offender management IT system for the prison and probation services has not delivered value for money. A National Audit Office investigation found the project had been hampered by poor management leading to a three-year delay, a doubling in project costs […]

  6. NHS Pay Modernisation: New contracts for general practice services in England

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    The new contract for general practice has contributed to improved recruitment and retention of GPs, with numbers increasing from 26,833 to 30,931 since 2003. However, according to a report out today by the National Audit Office, the contract has cost the Department £1.76 billion more than it originally budgeted for. Today’s report found that, in […]

  8. Preparations for the London 2012 Olympic and Paralympic Games: Progress report June 2008

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    In its progress report on the Olympic and Paralympic Games the National Audit Office has found that with four years to go until the start of the Games, the preparations have progressed in important ways. In particular, there has been good progress in preparing the Olympic Park site and construction activities are broadly on track. […]

  10. Confirmed impacts: Securing better progress on nuclear decommissioning

    Report

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    This impacts case study shows how reports by NAO and PAC resulted in the Nucelar Decommissioning Authority terminating its existing management contract and announcing a new approach, expected to improve management and reduce costs.

    It is one example of financial or non-financial benefits realised in 2014 as a result of our involvement, all of which are set out in our interactive PDF.

  11. Decision support tool
    Define contract scale

    This page is part of our decision support tool. Large scale contracts can bring benefits through reduced procurement and contract management costs, but they do not always offer the best value for money and may, in the long term, reduce the diversity of the supplier base. You should consider whether the contract should be divided […]

  12. Transforming logistics support for fast jets

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    The changes to how the Ministry of Defence maintains and repairs Harrier and Tornado aircraft have reduced costs by a total of £1.4 billion over the last six years. Although availability of the aircraft temporarily declined during the transition period, availability targets for the Harrier are now being met and for the Tornado, where the […]

  13. Building for the future: Sustainable construction and refurbishment on the government estate

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    The majority of government departments and agencies are failing to meet targets to make their new buildings and major refurbishments sustainable, according to a report published today by the National Audit Office. As a result, value for money may be lost from the £3billion which departments and agencies spend each year on this activity. A […]

  15. Ministry of Defence: The Defence Information Infrastructure

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    The Ministry of Defence programme to replace hundreds of different IT systems with a single, secure, high quality computer infrastructure is based on a sound rationale and convincing business case. According to a National Audit Office report issued today, the Defence Information Infrastructure Programme (DII) has delivered important benefits, but has run into implementation difficulties, […]

  16. The Building Schools for the Future Programme: Renewing the secondary school estate

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    The Building Schools for the Future programme aims to rebuild, refurbish and provide new Information Technology for all 3,500 secondary schools in England by 2020. The Department for Children, Schools and Families (DCSF) underestimated how long it would take to launch the programme and build the schools, though the speed of delivery has compared well […]

  19. The National Programme for IT in the NHS: Progress since 2006

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    Delivering the National Programme for IT in the NHS is proving to be an enormous challenge. All elements of the Programme are advancing and some are complete, but the original timescales for the electronic Care Records Service, one of the central elements of the Programme, turned out to be unachievable, raised unrealistic expectations and put […]