Driver & Vehicle Licensing Agency Annual Report & Accounts 2019-20
Published on:The Comptroller and Auditor General has reported on the DVLA Trust Statement.
Search results for 'Tax'
Showing 161 - 180 of 424 results
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Tax reliefs
Published on:There are more than 1000 tax reliefs in the UK tax system. The NAO intends to carry out future work evaluating how they are developed and implemented.
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Efficient services – it ain’t just what you do, it’s the way that you do it…
Published on:This blog highlights our upcoming good practice guide that’s a ‘how to’ guide for people managing a service. It also includes a separate summary on managing demand.
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Fraud landscape review
Published on:The exact scale of fraud within government is unknown. The quality and completeness of fraud data is often variable.
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Financial sustainability of local authorities visualisation: update
Published on:Data visualisation describing changes in English local authorities’ financial circumstances over the last decade.
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Department for Work and Pensions 2015-16 accounts
Published on:The Comptroller and Auditor General, Amyas Morse, has qualified his audit opinion on the regularity of the 2015-16 accounts of the Department for Work and Pensions. This is owing to the unacceptably high level of fraud and error in benefit expenditure, other than State Pension where the level of fraud and error is lower.
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Fraud and Error Stocktake
Published on:The government continues to lose large amounts of money through fraud and error overpayments and many vulnerable people get less support than they are entitled to.
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The quality of service for personal taxpayers
Published on:HMRC aimed to move more customers online thereby reducing staff costs but significant numbers of staff were let go before technical improvements were completed leading to a collapse in service quality in 2015. Services have since improved.
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HMRC’s large business directorate doubles the amount of additional tax revenue secured over three years
Published on:HM Revenue and Customs’ large business directorate has doubled the amount of tax revenue collected or protected since 2021-22.
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Increasing the effectiveness of tax collection: a stocktake of progress since 2010
Published on:HMRC has made good progress towards maximising revenue and making cost savings but also needs to do much more to improve its customer service.
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Universal Credit: getting to first payment
Published on:This report examines how the DWP is managing the process of getting to first payment in Universal Credit.
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Council Tax Support
Published on:Not all local authorities’ Council Tax support scheme will achieve the objectives outlined by the Department of Communities and Local Government.
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Managing the welfare cap
Published on:The welfare cap is encouraging a greater understanding of spending on some benefits and tax credits across government, but it is important that processes for managing the cap are reliable.
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Oil and gas in the UK – offshore decommissioning
Published on:This report sets out the landscape of oil and gas decommissioning.
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Efficiency – who’s judging?
Published on:Government departments are making plans for achieving substantial efficiency savings by 2024-25, but what might this mean in practice?
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Increasingly complex tax system burdens government and business with billions in admin costs
Published on:An increasingly complex tax system is burdening government and business with billions in admin costs and rising.
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HMRC secures more of the tax due from wealthy people, with further gains possible
Published on:A new report by the NAO examines the extent to which HMRC is well placed to support wealthy individuals to pay the right tax.
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FOI request and disclosure log 2023
Responses to Freedom of Information (FOI) requests made to the NAO in 2023.
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Departmental Overview: The performance of HM Revenue & Customs 2012-13
Published on:This Departmental Overview is one of 17 we have produced covering our work on each major government department. It summarises our work on the HM Revenue & Customs 2012-13
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How to audit artificial intelligence models
Published on:In our ever-increasing digital and automatized world, certain buzzwords are becoming more centre stage in the public sector. One of them is “artificial intelligence”. While the concept, and development, of artificial intelligence is not new (artificial intelligence was first recognised as a formal discipline in the mid-1950s), it is a word that has been casually […]