Search results for 'Tax'

Showing 341 - 360 of 391 results

  1. Investigation into errors in Employment and Support Allowance

    Press release

    Published on:

    This investigation covers a single, major cause of underpayment error in ESA. This error relates to people whose existing benefit claim was converted to ESA and who were entitled to income-related ESA but were only awarded contribution-based ESA.

  2. The UK border: preparedness for EU exit

    Press release

    Published on:

    This report assesses how prepared government departments are for the changes required at the border after EU exit.

  3. The Customs Declaration Service

    Press release

    Published on:

    HMRC has made progress in developing the new customs system, which was part of its existing programme, but it may need to be ready much earlier than originally planned if there is no agreement extending timescales on the transition to any new customs arrangements

  4. The quality of service for personal taxpayers

    Press release

    Published on:

    HMRC aimed to move more customers online thereby reducing staff costs but significant numbers of staff were let go before technical improvements were completed leading to a collapse in service quality in 2015. Services have since improved.

  5. Inland Revenue EDS Strategic Partnership: Award of New Work

    Report Value for money

    Published on:

    The Inland Revenue’s strategic partnership with Electronic Data Systems Limited (EDS) has been successful in helping the Department deliver significant changes in taxation policy to demanding timetables, Sir John Bourn, head of the National Audit Office, reported to Parliament today. The Department and EDS run the contract as a partnership, recognising the need for both […]

  6. The sale of student loans

    Press release

    Published on:

    This report considers the value for money of the sale of student loans that entered repayment between 2002 & 2006.

  7. Financial sustainability of local authorities 2018

    Press release

    Published on:

    This report reviews developments in the sector and examines whether the Department, along with other departments with responsibility for local services, understands the impact of funding reductions on the financial and service sustainability of local authorities.

  8. Managing the welfare cap

    Press release

    Published on:

    The welfare cap is encouraging a greater understanding of spending on some benefits and tax credits across government, but it is important that processes for managing the cap are reliable.

  9. The Motability scheme

    Press release

    Published on:

    This report considers: the Motability scheme’s customer offer and performance; Motability Operations’ financial model; and the scheme’s governance arrangements.

  10. The BBC’s commercial activities: a landscape review

    Press release

    Published on:

    This report, our first on this subject, is a landscape review of the BBC’s commercial activities, setting out how the BBC organizes these activities and the key risks and challenges they currently face.

  11. Online Fraud

    Press release

    Published on:

    Online fraud is now the most commonly experienced crime in England and Wales, but has been overlooked by government, law enforcement and industry.

  12. NAO Briefing: Environmental protection

    Briefing

    Published on:

    The National Audit Office has prepared this briefing on environmental protection for the Environmental Audit Committee. It is a follow up to the environmental protection briefing which the NAO prepared for the Committee in August 2010, and focusses on the progress made by the government in this area since 2010.

  13. Managing the HMRC Estate

    Press release

    Published on:

    By reducing the number of its offices and moving to a regional centre model HM Revenue & Customs (HMRC) hopes to significantly reduce its running costs and modernise the way it works. HMRC’s original plan has proved unrealistic and is now reconsidering the scope and timing of the programme. Any changes will need to be carefully managed to avoid diminishing the long term value of the strategy.

  14. Fraud landscape review

    Press release

    Published on:

    The exact scale of fraud within government is unknown. The quality and completeness of fraud data is often variable.