An NAO report has praised HM Customs and Excise for its effective regulation of imports from outside the European Union. There is, however, scope for improvement. According to the report to Parliament today by head of the NAO Sir John Bourn, Customs have adequate arrangements to ensure that importers pay the correct amount of duty […]
This report aims to evaluate and conclude on HM Treasury’s overall approach to over-indebtedness.
Amyas Morse, the Comptroller and Auditor General, has today issued a report on the 2015-16 accounts of HM Revenue & Customs.
Section 161 of the Social Security Administration Act 1992 requires me to examine and certify the National Insurance Fund Account and this report records the results of my examination of the 1997-98 account.
Section 161 of the Social Security Administration Act 1992 requires me to examine and certify the National Insurance Fund Account and this report records the results of my examination of the 1998-99 account.
Sir John Bourn, head of the National Audit Office, reported to Parliament today on the overall results of the National Audit Office’s 1998-99 examination of the systems which HM Customs and Excise and the Inland Revenue have put in place to secure an effective check on the assessment, collection and allocation of revenues. He reported […]
HM Revenue & Customs’ (HMRC’s) contract with Synnex-Concentrix UK Ltd was terminated in November 2016. The contract was designed to add capacity to HMRC’s programme of interventions to prevent or detect error and fraud in personal tax credits awards. HMRC estimated that the contract would save £1 billion over its three year life time and an estimated £193 million, excluding Concentrix’s costs, had been saved by the time of contract termination.
Sir John Bourn reported today on the Customs response to an independent investigation into losses of customs revenue of £668 million because alcohol destined for export had been fraudulently diverted onto the UK market. In February 2001, the National Audit Office reported on the losses of £668m million that had arisen between 1993-2000 because alcohol […]
This report assesses how prepared government departments are for the changes required at the border after EU exit.
HMRC aimed to move more customers online thereby reducing staff costs but significant numbers of staff were let go before technical improvements were completed leading to a collapse in service quality in 2015. Services have since improved.
The National Audit Office today reported the results of their examination of HM Customs and Excise’s systems to ensure the systems provide an effective check on the assessment, collection and allocation of tax revenue during the year ending 31 March 2000. The report includes details of a serious breakdown of controls in Customs which contributed […]
HMRC has made progress in developing the new customs system, which was part of its existing programme, but it may need to be ready much earlier than originally planned if there is no agreement extending timescales on the transition to any new customs arrangements
This investigation covers a single, major cause of underpayment error in ESA. This error relates to people whose existing benefit claim was converted to ESA and who were entitled to income-related ESA but were only awarded contribution-based ESA.
The Whole of Government Accounts consolidates the public sector’s accounts to produce a picture of the UK’s public finances.
Sir John Bourn, head of the National Audit Office, today reported to Parliament on the work of HM Customs and Excise in collecting gambling duties. Sir John reported that the Department collected £1,530 million in gambling duties in 1998-99, some 22 per cent of the £7 billion spent on gambling in the United Kingdom. The […]
This report reviews developments in the sector and examines whether the Department, along with other departments with responsibility for local services, understands the impact of funding reductions on the financial and service sustainability of local authorities.
Sir John Bourn, head of the National Audit Office, today reported to Parliament on HM Customs and Excise’s collection of £29.6 billion VAT from the majority of the UK’s 1.6 million registered VAT traders. The Department’s strategy has been to shift auditing effort towards those traders presenting the highest risks to the revenue and, since […]
This report considers: the Motability scheme’s customer offer and performance; Motability Operations’ financial model; and the scheme’s governance arrangements.
The welfare cap is encouraging a greater understanding of spending on some benefits and tax credits across government, but it is important that processes for managing the cap are reliable.