Investigation into clinical correspondence handling in the NHS
Published on:How NHS England has handled a backlog of 374,000 items.
How NHS England has handled a backlog of 374,000 items.
Our investigation focuses on the delivery, performance, oversight and progress implementing change on four health screening programmes.
Read the highlights and watch the recording from our recent event, Effective regulation in a climate of innovation.
The amount recovered has increased but NHS hospital trusts remain some way from complying in full with the requirement to recover the cost of treating overseas visitors.
Find the NAO’s reports, insights and overviews by government department or other public body.
This report investigates the NHS’s response to the cyber attack that affected it in May 2017 and the impact on health services.
This Departmental Overview looks at the Department of Health (DH) and summarises its performance during the year ended March 2016, together with our recent reports on it.
This report gives an overview of the approach taken by the Department for Education (DfE) to environmental sustainability.
Good progress has been made by the Department of Health and NHS England in setting up a programme to close hospital beds for people with a learning disability, but the programme is not yet on track to achieve value for money. The report examines how the NHS in England and local authorities seek to improve the lives of the 129,000 people aged 18 to 64 who use local authority learning disability support services.
There are currently far too many older people in hospitals who do not need to be there. Without radical action, this problem will worsen and add further financial strain to the NHS and local government.
In this report, we assess whether NHS England managed the PCSE contract with Capita effectively to secure the intended benefits
The cost of clinical negligence in trusts is significant and rising fast, placing increasing financial pressure on an already stretched system.
This report examines whether the NHS is well placed to get value for money from its investment in developing new care models through vanguards.
The Department of Health and its partners are still some way from implementing a plan to put the NHS’ finances in England on a sustainable footing, according to three reports issued by the Comptroller and Auditor General.
The report sets out central government’s risk analysis, planning, and mitigation strategies prior to the arrival of the COVID-19 pandemic
Demand for ambulance services continues to grow rapidly, but services are finding it increasingly difficult to cope with rising demand.
Government does not know how many people in prison have a mental illness, how much it is spending on mental health in prisons or whether it is achieving its objectives. It is therefore hard to see how Government can be achieving value for money in its efforts to improve the mental health and well being of prisoners. In 2016 there were 40,161 incidents of self-harm in prisons and 120 self-inflicted deaths.
The financial performance of NHS bodies worsened considerably in 2015-16, according to the National Audit Office.
In March 2021, the C&AG submitted evidence to the Health and Social Care Committee inquiry into the Department of Health & Social Care’s White Paper, ‘Integration and Innovation: working together to improve health and social care’. This drew on the National Audit Office’s past body of work to highlight the main risks and opportunities the White Paper presents, both in terms of effective implementation of the proposed reforms and in terms of making progress towards overarching health and social care policy aims.
There are shortcomings in how the supply of NHS clinical staff in England is managed, in terms of both planning the future workforce and meeting the current demand for staff.