Regulating to protect consumers: Utilities, communications and financial services markets
Published on:This report assesses how well Ofwat, Ofgem, Ofcom and the FCA measure and report their performance in protecting consumer interests.
This report assesses how well Ofwat, Ofgem, Ofcom and the FCA measure and report their performance in protecting consumer interests.
A joint publication by the NAO, HM Treasury, Cabinet Office, Audit Commission and Office for National Statistics summarising our common thinking on this subject, in particular the need for a good system of performance information to be Focused, Appropriate, Balanced, Robust, Integrated and Cost Effective.
The affordability of the Ministry of Defence’s Equipment Plan.
Although the Commission has improved as an organisation, it needs to overcome some persistent issues with the timeliness of some of its regulation activities if it is to sustain further improvement.
Sir John Bourn, head of the National Audit Office, reported to Parliament today that GCHQs new headquarter building, which will cost GCHQ about 46 million a year, and which was procured through a PFI deal, was on track to be delivered on time and within its finally determined budget; and it was handled well overall. […]
The Department is exerting stronger oversight and sanctioning under-performing providers but there remain issues to resolve, such as more timely identification of underperformance and ineligible payments.
The urgent need for change in how government departments and agencies procure and manage new construction projects, currently worth some £7.5 billion a year, is highlighted today in a National Audit Office report. It concludes that there is now no excuse for government clients and the industry to fail to take advantage of readily available […]
Sir John Bourn, the head of the National Audit Office, today presented to Parliament his reports on the purchase, refurbishment and fitting out of buildings for the Security Service and the Secret Intelligence Service. These Reports were produced in 1992 and 1995 as classified reports to Parliament and in accordance with the then arrangements for […]
This report provides information on managing PFI contracts when they end and considers whether government is preparing for expiry appropriately.
The National Audit Office’s report finds that London & Continental Railways (LCR) successfully completed the construction of Section 1 of the Channel Tunnel Rail Link (CTRL) on time and at a cost slightly below the target set in the 1998 restructuring. Drawing on the reasons for this achievement, the NAO report highlights lessons for other […]
This report builds on our previous work and takes stock of the Ministry of Justice’s Transforming Rehabilitation reforms
The National Audit Office has today published a briefing describing how the centre of government is overseeing and taking forward implementation of the UK’s exit from the European Union. The briefing focuses in particular on the Infrastructure and Projects Authority.
24 November 2017
In May 2012, the Department of Transport expected the tram-train scheme to be completed by Dec 2015. It is now expected to be completed in May 2018.
The second attempt to find a worthwhile use for the Millennium Dome and associated land on the Greenwich Peninsula avoided many of the problems of the earlier abortive sale competition. It has led to a deal which looks capable of meeting government’s objectives as the Peninsula is developed over the next two decades, Sir John […]
There have been improvements in the way government plans and manages public sector activity, but the NAO does not consider that there exists a coherent, enduring framework for planning and management.
This report is published alongside ‘Spending Review 2015’.
There have been improvements in the way government plans and manages public sector activity, but the NAO does not consider that there exists a coherent, enduring framework for planning and management.
This report is published alongside ‘Government’s management of its performance: progress with single departmental plans’.
The first Road Investment Strategy represents an important step forward towards better long-term planning of the strategic road network. However, the speed with which it was put together created risks to deliverability, affordability and value for money.
Sir John Bourn, head of the National Audit Office, told Parliament today that the Private Finance Initiative deal for the new British Embassy in Berlin is likely to provide a suitable building at a price slightly lower than a comparable conventional procurement. The contract provides for the construction of a new Embassy building and its […]
MOD expects to secure significant benefits as a result of letting a PFI contract for the redevelopment of its Head Office Main Building in Whitehall according to Sir John Bourn, Head of the National Audit Office in a report presented to Parliament today. As a result of letting a 30 year PFI contract with a […]
The Department for Transport agreed to make a £30m grant towards construction of the Garden Bridge despite its concerns over value for money. The NAO’s review does not assess the value for money of the project as a whole.