This document outlines matters raised in reports published by the National Audit Office and Committee of Public Accounts (PAC) against the themes of the Committee’s inquiry into Effective Road and Traffic Management.
Lessons from the large body of experience of using PFI can be applied to improve other forms of procurement. Government should also do more to act as an ‘intelligent customer’ in the procurement and management of projects.
NHS hospitals often pay more than they need to when buying basic supplies. A combination of inadequate information and fragmented purchasing means that NHS hospitals’ procurement of consumables is poor value for money.
The BBC’s approach to the early stages of its Digital Media Initiative (DMI) was disappointing and did not achieve value for money. However, since taking the Programme back in house, delivery of the system has progressed well, with users responding positively.
Most PFI hospital contracts are well-managed and the evidence indicates that they are currently achieving the value for money expected when the contracts were signed. There continue to be risks, however, to the long-term value for money of these contracts.
A £330 million programme has enhanced the 46 English Fire and Rescue Services’ capacity to respond to terrorist attacks and other catastrophic incidents such as major flooding. But better value for money could have been secured in the procurement of the specialist vehicles and equipment, according to a National Audit Office report out today. The New […]
Most Ministry of Defence projects funded by PFI deals are delivered satisfactorily, on time and on budget. In six of the eight projects examined by the NAO, the Department has generally achieved value for money through effective allocation and management of risks. Failures to identify and manage risks reduced the value for money achieved from […]
Plans to increase the efficiency and effectiveness of services such as human resources, payroll and finance could cost the Department for Transport £81 million (by March 2015) rather than saving £57 million as originally expected. There will need to be substantial improvements in the shared service centre’s productivity if the Department’s original targets are to […]
Each year the 384 further education colleges in England spend £1.6 billion on a range of goods and services from books and stationery to examination fees and energy bills. Some colleges recognise the benefits of introducing more efficient and effective processes, but many need to improve their processes substantially, and could contribute to plans to […]
Sir John Bourn, head of the National Audit Office, reported today on progress made by the Office of Government Commerce (OGC) to improve the procurement of information technology (IT) systems by departments and agencies. He concluded that OGC has put structures in place to minimize the risk of future IT failure and that department and […]
Also available: Incentivization of e-government (404 kb). HM Customs and Excise’s major programme to use e-technology to improve the efficiency of their business operations and services, although at an early stage, is already showing signs of being able to transform the department’s performance. However, today’s report to Parliament by head of the National Audit Office […]
Sir John Bourn, head of the National Audit Office, reported to Parliament today that the new Laganside Courts complex in Belfast, opened in February 2002, is delivering significant benefits. The combination of Crown, County and Magistrates’ Courts has improved upon the previously dissipated nature of court provision in Belfast. Initial reactions from court users have […]
Sir John Bourn, the head of the National Audit Office, reported to Parliament today that the Prison Service has made good progress in improving its procurement of goods and services but that scope exists for further financial savings to be made. Performance in monitoring and controlling the consumption of goods and use of services and […]
In a report to Parliament today, head of the NAO Sir John Bourn recognised that the outsourcing of the Department of Social Security’s medical assessment service had reduced costs and speeded up the turnaround of work. But the standard of medical assessments and the quality of service to benefit customers need to improve. The service […]
Sir John Bourn, head of the National Audit Office, told Parliament today that the United Kingdom made a major and vital contribution to the successful NATO operation in Kosovo. And the Ministry of Defence’s financial management of their military operations in Kosovo represented a clear improvement over that achieved in Bosnia. Against the background of […]
The Inland Revenue’s strategic partnership with Electronic Data Systems Limited (EDS) has been successful in helping the Department deliver significant changes in taxation policy to demanding timetables, Sir John Bourn, head of the National Audit Office, reported to Parliament today. The Department and EDS run the contract as a partnership, recognising the need for both […]
Sir John Bourn, head of the National Audit Office, today told Parliament that the Ministry of Defence (the Department) is introducing “Smart Acceptance”* procedures, which should, if applied with rigour, address weaknesses in existing processes for accepting equipment which have occasionally cost one or all of time, money and capability. For example, the report identifies […]
Mistakes in the original procurement and contract management of an IT system, designed to extract data from GP practices, contributed to losses of public funds, through asset write-offs and settlements with suppliers.
Our Commercial Insights team are experts on the government’s commercial work, regulation and contract management.
This good practice guidance reflects upon findings and recommendations drawn from 200 reports concerning 300 commercial arrangements that have been published over the past 20 years.