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  2. e-Revenue

    Report Value for money

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    The development of the internet and ‘e’ services has opened new opportunities for public sector bodies to improve services, and the way they communicate with individuals and organisations, in innovative ways at potentially low cost. The Inland Revenue is at the forefront of this drive to offer internet and other electronic services. Early developments have […]

  3. Inland Revenue Appropriation Accounts 1999 – 2000

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    The Inland Revenue continued to provide an effective check over the assessment, collection and allocation of tax during the year 1999-00, according to the National Audit Office.   A report to Parliament today by Comptroller and Auditor General Sir John Bourn points out that the Inland Revenue collected almost £200 billion tax and national insurance […]

  4. The sale of student loans

    Press release

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    This report considers the value for money of the sale of student loans that entered repayment between 2002 & 2006.

  5. HM Customs and Excise: Regulating Freight Imports from Outside the European Community

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    An NAO report has praised HM Customs and Excise for its effective regulation of imports from outside the European Union. There is, however, scope for improvement. According to the report to Parliament today by head of the NAO Sir John Bourn, Customs have adequate arrangements to ensure that importers pay the correct amount of duty […]

  6. The administration of the Scottish Rate of Income Tax 2015-16

    Press release

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    Her Majesty’s Revenue and Customs continues to make progress in ensuring that income tax levied under the Scottish rate will be assessed and collected properly, but still faces significant challenges to ensure that all Scottish taxpayers are correctly identified

  7. Departments of the Chancellor of the Exchequer: HM Customs and Excise Appropriation Account 1999 – 2000

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    The National Audit Office today reported the results of their examination of HM Customs and Excise’s systems to ensure the systems provide an effective check on the assessment, collection and allocation of tax revenue during the year ending 31 March 2000. The report includes details of a serious breakdown of controls in Customs which contributed […]

  8. Inland Revenue: Petroleum Revenue Tax

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    The Inland Revenue’s administration of petroleum revenue tax – tax on the profits from production of North Sea oil and gas – is generally effective according to a report to Parliament today by head of the National Audit Office, Sir John Bourn. The National Audit Office report on the Inland Revenue’s management of petroleum revenue […]

  9. National Insurance Fund Account 1997-98

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    Section 161 of the Social Security Administration Act 1992 requires me to examine and certify the National Insurance Fund Account and this report records the results of my examination of the 1997-98 account.

  10. HM Customs and Excise: Losses to the Revenue from Frauds on Alcohol Duty

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    Sir John Bourn reported today on the Customs response to an independent investigation into losses of customs revenue of £668 million because alcohol destined for export had been fraudulently diverted onto the UK market. In February 2001, the National Audit Office reported on the losses of £668m million that had arisen between 1993-2000 because alcohol […]

  11. HMRC’s approach to collecting tax from high net worth individuals

    Press release

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    HMRC has a special unit to collect tax from high net worth individuals who are those with assets of £20m or more. While this special unit gives it a better understanding of the tax affairs and behaviours of these taxpayers it needs to evaluate what approaches are the most effective and to understand the outcome it achieves.

  12. National Insurance Fund Account 1998-99

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    Section 161 of the Social Security Administration Act 1992 requires me to examine and certify the National Insurance Fund Account and this report records the results of my examination of the 1998-99 account.

  14. HM Customs and Excise: Revenue From Gambling Duties

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    Sir John Bourn, head of the National Audit Office, today reported to Parliament on the work of HM Customs and Excise in collecting gambling duties. Sir John reported that the Department collected £1,530 million in gambling duties in 1998-99, some 22 per cent of the £7 billion spent on gambling in the United Kingdom. The […]

  15. HM Customs and Excise: Improving VAT Assurance

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    Sir John Bourn, head of the National Audit Office, today reported to Parliament on HM Customs and Excise’s collection of £29.6 billion VAT from the majority of the UK’s 1.6 million registered VAT traders. The Department’s strategy has been to shift auditing effort towards those traders presenting the highest risks to the revenue and, since […]

  16. Online Fraud

    Press release

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    Online fraud is now the most commonly experienced crime in England and Wales, but has been overlooked by government, law enforcement and industry.

  18. The Customs Declaration Service

    Press release

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    HMRC has made progress in developing the new customs system, which was part of its existing programme, but it may need to be ready much earlier than originally planned if there is no agreement extending timescales on the transition to any new customs arrangements

  20. Investigation into the government’s handling of the collapse of Carillion

    Press release

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    On 15 January 2018, Carillion declared insolvency and the Official Receiver, an employee of the Insolvency Service, started to liquidate its assets and contracts. This report focuses on the role of the UK government in preparing for and managing the liquidation of Carillion.