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  1. NAO Strategy 2012-13 to 2014-15

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    The NAO Strategy 2012-13 to 2014-15 sets out how we will apply the unique perspective of public audit to help Parliament and government drive lasting improvement in public services.

  2. Office of Water Services: Leakage and Water Efficiency

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    Sir John Bourn, head of the National Audit Office, told Parliament today that, since the 1995 drought, leakage in England and Wales has been reduced by some 1.8 million cubic metres a day, equivalent to the amount of water used daily by more than 12 million people. The National Audit Office examined how the Office […]

  3. PFI: The New Headquarters for the Home Office

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    Sir John Bourn, head of the National Audit Office, told Parliament today that the Home Office will get what it wants at a good price from the PFI deal to provide serviced headquarters accommodation for 3450 Home Office and Prison Service staff, but risks remain. The Home Office is due to move into the new […]

  4. Financial Auditing and Reporting: General Report of the Comptroller and Auditor General 2003-04

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    Standards of accountability and probity in central government bodies remain high, according to head of the NAO Sir John Bourn. Departments have continued to make good progress in meeting the challenge of resource accounting and in improving the quality of accounts submitted for audit. Sir John also welcomed the progress made by departments in submitting […]

  5. English Regions – Getting Citizens Involved: Community Participation in Neighbourhood Renewal

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    Sir John Bourn, Head of the National Audit Office, reported to Parliament today that single Community Programme funding is leading to greater involvement of deprived communities in influencing local decisions but more needs to be done to reach all sectors and groups. Thanks to simple and straightforward grant application procedures the Programme has been successful […]

  6. Improving passenger rail services through new trains

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    New trains on Britain’s railways are bringing significant benefits to passengers, according to a report by the National Audit Office. Most have been late entering service, however, and it is unlikely that the statutory deadline of December 2004 for removing all the oldest slam-door trains from the network will be met. Lack of capacity to […]

  7. Reducing Vehicle Crime

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    Sir John Bourn, head of the National Audit Office, reported today that the Home Office, together with other organisations, has instigated a number of programmes which have helped reduce thefts of and from vehicles by 30 per cent since 1999. This is a significant achievement but he added that there is nevertheless scope to reduce […]

  8. Ministry of Defence: Major Projects Report 2001

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    Sir John Bourn, head of the National Audit Office, reporting today on the top 20 defence equipment projects in demonstration and manufacture, told Parliament that the Ministry of Defence is meeting the technical requirements of the majority of its customers, whilst continuing to improve cost control and beginning to bring delays under control. On the […]

  9. More than a roof: progress in tackling homelessness

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    Sir John Bourn, head of the National Audit Office, reported today that significant success has been achieved on key Government homelessness targets. There have been large falls in the numbers of people sleeping rough and families with children living in Bed & Breakfast accommodation as an emergency response to homelessness. But more work remains to […]

  10. Out of Sight – Not Out of Mind: Ofwat and the Public Sewer Network in England and Wales

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    Water and sewerage companies have taken action to remove the risk of sewer flooding from 3,300 properties in England and Wales since 2000. Ofwat has played an important role in achieving this reduction, according to a report published today by Sir John Bourn, head of the National Audit Office. However, Ofwat and companies face a […]

  11. Reducing Crime: the Home Office working with Crime and Disorder Reduction Partnerships

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    Sir John Bourn, head of the National Audit Office, reported today that Home Office grants of £927 million to Police Basic Command Units, Crime and Disorder Reduction Partnerships in England and Community Safety Partnerships in Wales to fund crime reduction work have contributed in part to a 22 per cent reduction in the number of […]

  12. The Restructuring of British Energy

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    Sir John Bourn, head of the National Audit Office, reported today on the support provided by the Department of Trade and Industry to the restructuring of British Energy completed in January 2005; and the Department’s management of the risks to the taxpayer arising from the Company’s activities since the completion of restructuring. The Company was […]

  13. The Management of Surplus Property by Trusts in the NHS in England

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    A National Audit Office report today finds that NHS trusts need to do more to identify property they no longer need and dispose of it more quickly and effectively. Better management could bring forward some sales and release significant sums for use elsewhere in the NHS. The NHS has one of the largest estates in […]

  14. Supporting Innovation: Managing Risk in Government Departments

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    Sir John Bourn, head of the National Audit Office, today reported to Parliament that properly planned and managed risk taking by government departments can promote innovation and lead to improved value for money for taxpayers. Departments are increasingly considering how best to devise and implement effective risk management strategies. By September 2000, all departments must […]

  15. Policy Development: Improving Air Quality

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    The development of the national Air Quality Strategy provides a good example of modern policy-making practices, and further improvements can be made, according to a National Audit Office report. The NAO used the development of the second Air Quality Strategy (published in January 2000) to examine the policy development processes of the former Department of […]

  16. Government on the Web II

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    Presenting the report to Parliament Sir John Bourn, the head of the NAO, recognised the effort and resources being put into boosting central government presence on-line and in promoting e-government among local authorities. The Office of the e-Envoy has given a clear cultural lead from the centre to departments developing e-business initiatives. But to maximise […]

  17. Managing Resources to Deliver Better Public Services

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    Recent changes have allowed Government departments to make improved use of money, assets and other resources. Many departments have begun to take advantage of these tools but they can still do more to better manage what they have so that they can deliver high quality public services, Sir John Bourn, the head of the NAO, […]

  18. The British Library – Providing services beyond the Reading Rooms

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    Sir John Bourn, Head of the National Audit Office, told Parliament today that the British Library is responding well to the opportunities and challenges of providing services in the electronic era, that the Library has undergone significant and beneficial organisational change, and that it has made important recent improvements to the services that it offers […]

  19. Compensating Victims of Violent Crime

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    Sir John Bourn, head of the National Audit Office, today reported that the Criminal Injuries Compensation Authority’s productivity and processes compared well when benchmarked against three private sector insurance companies. The examination highlighted opportunities for the Authority to make improvements, and the report sets out 23 recommendations aimed at enhancing the quality of service provided […]

  20. Income generated by the Museums and Galleries

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    The museums and galleries core funded by the Department for Culture, Media and Sport raised over £100 million in addition to their government grant last year. They used this income to help them invest in their collections, buildings and facilities and to promote access to their collections through financing touring exhibitions, education, and outreach work. Today’s […]