HM Revenue & Customs achieved a return of around £4.50 for every £1 spent on tackling the hidden economy in 2006-07 and recent campaigns to encourage people into the formal economy have achieved much higher returns. But, according to the National Audit Office, the penalties the Department imposes when it detects people in the hidden […]
The Northern Ireland Department for Social Development has succeeded in significantly cutting the estimated amount of benefits paid incorrectly because of errors by officials. The Department estimates that, for benefits paid in 2003-04, overpayments and underpayments amounted to £13.4 million and £5.0 million respectively – down from £51.9 million and £5.5 million in 2002-03. However, […]
The majority of government departments and agencies are failing to meet targets to make their new buildings and major refurbishments sustainable, according to a report published today by the National Audit Office. As a result, value for money may be lost from the £3billion which departments and agencies spend each year on this activity. A […]
Against a background of rising gas prices, Sir John Bourn, head of the National Audit Office, reported today on major developments in the gas industry that have the potential to reduce gas bills in the longer term. There is uncertainty, however, as to whether consumers will see the full extent of the potential benefits. In […]
The Department for International Development’s spending on humanitarian interventions has almost trebled between 2010-11 and 2014-15 to more than £1 billion per year, rising as a share of its total budget from 6% to 14%.
The National Audit Office reported to Parliament today the results of its examination of the National Programme for IT in the NHS. The Programme’s scope, vision and complexity are wider and more extensive than any ongoing or planned healthcare IT programme in the world and it represents the largest single IT investment in the UK […]
A third of major government projects due to deliver in the next five years are rated as in doubt or unachievable unless action is taken to improve delivery. Greater transparency on project performance is required.
Clarification Point 2 in the C&AG introduction (page 26), should read: “From April 2003 an additional one per cent National Insurance contribution has been collected and allocated directly to the National Health Service, bringing the total payments to the NHS to some £16.8 billion in 2004-2005 (£14.9 billion in 2003-2004).” Head of the National Audit […]
The Department for Work and Pensions has made significant progress in delivering services through contact centres so that they are delivering improvements in value for money, but needs to continue to tackle a variety of barriers to exploit their full potential, according to a National Audit Office report published today. The Department’s 60 contact centres […]
The Strategic Rail Authority (and, subsequently, the Department for Transport) and Network Rail have successfully turned around the programme to modernise the West Coast Main Line. To date, Network Rail has delivered the new strategy for the line on time, achieving benefits for passengers, including shorter journey times and improved punctuality. Network Rail is likely […]
A new traffic scheme in Dunstable has not delivered the expected benefits, according to a report by the National Audit Office published today. Dunstable town centre suffers severe traffic congestion, due to limited road capacity and high volumes of heavy goods vehicles, causing poor air quality. The Dunstable A5 queue relocation scheme was designed to […]
The NAO challenges government and its private sector contractors to work together more effectively in taxpayers’ interest and address the issues behind the current crisis of confidence in contracting out public services.
In December 2015 a five year contract, worth around £800 million between UnitingCare Partnership and Cambridgeshire and Peterborough clinical commissioning group collapsed after only 8 months because it ran into financial difficulties. NAO examined the design, procurement and operation of the contract and the events that led to its termination.
The Child Support Reforms introduced in 2003 were a final but, in the event, unsuccessful attempt to deliver the policy behind the creation of the Child Support Agency in 1993. With hindsight the Child Support Agency was never structured in a way that would enable the policy to be delivered cost-effectively. While the Reforms have […]
The National Audit Office’s report finds that London & Continental Railways (LCR) successfully completed the construction of Section 1 of the Channel Tunnel Rail Link (CTRL) on time and at a cost slightly below the target set in the 1998 restructuring. Drawing on the reasons for this achievement, the NAO report highlights lessons for other […]
Sir John Bourn, head of the National Audit Office, reported today that the Local Improvement Finance Trust (LIFT) initiative, launched in 2001, is an effective means of improving primary health and social care. The LIFT model has a number of strengths: it takes a long term strategic approach to local health provision which combines the […]
The National Audit Office has urged the NHS to ensure that a focus on quality and safety is at the top of the agenda in primary care. In a report out today, the NAO says that almost all primary care trusts (PCTS) have clinical governance structures and processes in place that should assure quality and […]
Sir John Bourn, head of the National Audit Office, reported today on the support provided to MG Rover by the Department of Trade and Industry (DTI) and other public bodies before and during the Company’s collapse in 2005, and on the effectiveness of plans to deal with and mitigate the consequences of the firm’s closure. […]
Head of the National Audit Office Sir John Bourn has qualified the Northern Ireland National Insurance Fund Account for 2002-03 because of the estimated high level of benefit being lost through fraud and error. This is the third year running for which Sir John has qualified his opinion on the account. The Northern Ireland Department […]
The process for setting the London 2012 Games budget has been thorough, the National Audit Office says today, but the level of public funding has increased greatly, and significant areas of uncertainty remain including the finalisation of the design of venues and the intended wider benefits. These are the main findings in a new report […]