The Emergency Services Network is one of the most technologically advanced systems worldwide and is set to replace the existing emergency services communication system, Airwave. However several risks have been highlighted.
This paper sets out a framework for effective management of staff costs in a challenging environment of cost reduction in public services. It builds on the high level principles set out in the NAO’s short guide to structured cost reduction.
This investigation looks at the centralisation and performance of national security vetting services.
We have published this model to provide guidance to Departments on HMT’s and NAO’s expectations of how they should manage their programmes involving PPP and PFI projects.
Amyas Morse, the Comptroller and Auditor General, has today issued a report on the 2015-16 accounts of HM Revenue & Customs.
Homelessness has increased across all measures since 2010, with many local authorities now seeing it as a risk to their financial sustainability.
Maintaining accurate address records of the 2.6 million Scottish taxpayers remains the biggest risk facing HM Revenue & Customs in ensuring that Scottish income tax is assessed and collected properly.
At a cost of £1.47 billion by March 2009, Train to Gain had supported employer-focused training for over one million learners, and had developed a skills brokerage service with which a majority of employers was satisfied. But while Train to Gain has achieved undoubted benefits for employers, the NAO has concluded that over its full […]
A report on the BBC’s progress to date in delivering efficiency savings required by the BBC Trust following the 2007 licence fee settlement.
In a report published today, the National Audit Office has found that the Post Office Network Change Programme has largely met its targets and complied with the undertakings given by the Department for Business, Enterprise and Regulatory Reform. However, the implementation of some of the new Outreach services, planned for 500 locations where conventional post […]
This report considers: the Motability scheme’s customer offer and performance; Motability Operations’ financial model; and the scheme’s governance arrangements.
The amount of money being spent by government on external consultants has fallen slightly since 2006-07. However, government is not getting value for money from its use of consultants because it often lacks the information, skills and strategies to manage them effectively.
This study examines how the Home Office handled the impact of its immigration policies on the Windrush generation.
According to a National Audit Office report, the NHS has successfully transferred 1.1 million NHS employees on to a new simplified pay system. Given the scale of the NHS this was a substantial task which the NHS, in partnership with the trade unions, achieved in a short timescale. There are some examples of NHS trusts […]
The MOD have been unable to provide evidence to support the existence and value of certain assets and inventory balances. In addition, the Department’s accounting policies are not fully compliant with International Financial Reporting Standards.
Whitehall initiatives to revive former coalfield communities have helped to make them more attractive places to live and work but many remain among the most deprived areas in England and opportunities to help train local people and promote local businesses have been missed, the NAO has today reported. The regeneration effort has three strands: the […]
The report examines the system protecting consumers from scams, unfair trading, and unsafe goods. BEIS has made progress since our 2011 review, but needs to do more, particularly in the context of the growth of e-commerce.
The Ministry of Justice has made progress in improving its financial management, but currently falls short of best practice in the consistency of its financial management approach, its understanding of its costs and the integration of its financial management systems and processes.
Many academies are performing impressively in delivering the Academies Programme’s intended improvements. Most academies are achieving greater rates of improvement in academic attainment than their predecessor schools.
The Department of Energy and Climate Change’s Warm Front Scheme to tackle fuel poverty in England helped to improve the energy efficiency of over 635,000 households between June 2005 and March 2008. According to a report by the National Audit Office there were, however, 1.9 million vulnerable households in 2006, so this rate of progress […]