The Privatisation of Royal Mail
Published on:The Department was successful in floating Royal Mail. But its approach was marked by deep caution, the price of which was borne by the taxpayer.
The Department was successful in floating Royal Mail. But its approach was marked by deep caution, the price of which was borne by the taxpayer.
Better access to public information can improve accountability and service delivery. Government needs a firm grasp of whether that potential is being realised.
BIS will not be well-placed to secure value for money on student loan repayments until it has a more robust strategy to improve collection performance.
This investigation examines Greensill Capital’s involvement in the provision of two schemes to the NHS.
The provision of adequate adult social care poses a significant public service challenge. Demand for care is rising while public spending is falling.
The Government’s first sale of shares in Lloyds Banking Group was managed very effectively by United Kingdom Financial Investments Limited.
Find out how government departments score on diversity. Our interactive graphics summarise the findings from Cabinet Office’s People Survey.
Many new Free Schools have been established quickly and at relatively low cost but the DfE will need to tackle a rising cost trend and systematically learn lessons from problems in a few early wave schools.
Sir John Bourn, head of the National Audit Office, today reported the results of his examination of the Benefits Agency’s Appropriation Account. Sir John qualified his audit opinion on the account due to the level of benefit fraud and the level of error in benefit awards, principally in income support and jobseeker’s allowance. This account […]
Thameslink aims to reduce overcrowding and journey times. Initial progress has been good but a 3 year delay in awarding the train contract puts the 2018 programme deadline at risk.
This report outlines how the public service pensions landscape has changed since the Hutton Review and highlights future challenges.
The NAO has published its report on the 2010-11 accounts of the Department for Work and Pensions.
This report highlights risks to value for money associated with the Department of Health’s programme aimed at enabling its staff to take the lead in leaving the NHS to set up health social enterprises. These are independent bodies delivering services, previously provided in-house, under contract to PCTs.
Government is continuing to make extensive use of higher rate telephone numbers for customer telephone lines, despite efforts by departments to reduce their use.
Our 2016 memorandum was prepared to inform the Work and Pensions Committee’s inquiry into the future of Jobcentre Plus (JCP), including the likely effects of planned welfare policy changes on JCP footfall and journey time to jobcentres. In October 2017 we published an associated interactive data model allowing exploration of the time it will take for people to travel to their nearest jobcentre.
Tobacco smuggling is a significant threat to tax revenues. HMRC’s renewed strategy sets out the right measures but the Department’s performance is disappointing.
DEFRA has delivered some value from the £39.3 million spent on its geographic information strategy and activities. However, a lack of financial information means that the NAO cannot determine that value for money has been achieved.
The programme to make superfast broadband widely available in each area of the UK is currently expected to be delivered nearly two years later than planned.
The Pensions Regulator and other agencies regulating defined contribution pension schemes should take a concerted approach towards collecting evidence and assessing risks to members.
This report examines how effectively Ofgem has used electricity network price controls to protect consumers and achieve government’s environmental goals.