Search results for 'Benefits'

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  1. The effective management of tax reliefs

    Report Value for money

    Published on:

    HM Treasury and HMRC do not keep track of tax reliefs intended to change behaviour, or adequately report to Parliament on whether tax reliefs work as expected.

  3. Decommissioning toolkit
    Project Processes

    This page is part of our decommissioning toolkit. Regular relationships assessment Clear information & clarity of purpose Fully share processes and measurement Combine hard and soft data reports Build challenge and big-picture into processes Harness innovation available from whole team Foremost in our research was to understand the role of relationship measurement systems in support […]

  4. Child maintenance 2012 scheme: Early Progress

    Report Value for money

    Published on:

    The DWP has simplified the way it administers child maintenance and is approaching expected levels of performance. But overall objectives might be at risk if the number of people using family-based arrangements does not increase.

  5. Successful commissioning toolkit
    Standards in public life

    This page is part of our successful commissioning toolkit. The Committee on Standards in Public Life believes that ‘Seven Principles of Public Life’ should apply to all in the public service. These are: Selflessness Holders of public office should act solely in terms of the public interest. They should not do so in order to gain […]

  8. Decommissioning toolkit
    Making a decision: What does good practice look like?

    This page is part of our decommissioning toolkit. The table outlines what good practice should look like in some of the key areas relating to understanding needs and making a decision to decommission. It identifies the risks of not following good practice and looks at how these risks might be mitigated and what actions commissioners […]

  9. The Cancellation of the Benefits Payment Card project

    Report Value for money

    Published on:

    Sir John Bourn, head of the National Audit Office, reported to Parliament today that the failure to introduce the Benefits Payment Card had cost the Department of Social Security some £127 million in nugatory system development. Delays in the Card programme, which was part of a pioneering Private Finance Initiative (PFI) project designed also to […]

  10. Regulation of private renting

    Press release

    Published on:

    This report examines the extent to which the regulation of private renting supports DLUHC’s aim to ensure fairness for renters.

  12. Decommissioning toolkit
    Principles for successful decommissioning

    This page is part of our decommissioning toolkit. Our research points to nine fundamental principles underlying effective decommissioning: Good communication Open, honest, regular and transparent engagement and consultation with service providers and users can help overcome any fear and mistrust that might arise between commissioners, providers and users. Understand needs and the provider market A […]

  15. Decommissioning toolkit
    Project Environment

    This page is part of our decommissioning toolkit. How to measure and develop collaborative relationships Mutual benefit through shared outcome Agreement of parties to a partnership alliance Use gain share as invaluable driver Develop agreement The research showed that the need for a collaborative approach to projects was driven by a common recognition that success […]

  16. Progress on public bodies reform

    Report Value for money

    Published on:

    The Public Bodies Reform Programme is making good progress in abolishing or merging public bodies and reducing their costs, but triennial reviews of remaining bodies need to be much more effective.

  17. National Audit Office Strategy: Our strategy 2019-20 to 2021-22

    Corporate information

    Published on:

    We help Parliament hold government to account for spending public money and, in so doing, drive improvements in public services. To achieve this, we provide system wide, integrated and independent public audit, drawing on the distinctive framework of rights set out for us by Parliament.

  18. The Office of Telecommunications: Helping consumers benefit from competition in the telecommunications market

    Report Value for money

    Published on:

    Oftel has taken steps to improve consumer awareness in the fixed line telecommunications market to help consumers take advantage of the choices available, according to a report presented to Parliament today by Sir John Bourn, the head of the National Audit Office. But the report recognises that while some consumers will choose not to switch […]

  19. Efficiency savings require learning past lessons

    Press release

    Published on:

    The head of the National Audit Office will today (Thursday 8 December) outline lessons from its reports into the government’s handling of COVID-19 in a keynote speech at the Houses of Parliament. Gareth Davies, Comptroller & Auditor General, will also offer guidance for decision-makers seeking public spending efficiencies against a tough economic backdrop. Davies was […]

  20. Confirmed impacts: NAO work helps the Ministry of Defence reduce excess stock

    Report

    Published on:

    We estimate that the MOD made £253 million of savings on inventory purchases in 2012 as a result of our recommendations.

    This NAO impacts case study represents one example where there has been some beneficial change, whether financial or non-financial, resulting from our involvement.