Search results for 'Benefits'

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  2. Progress in improving the medical assessment of incapacity and disability benefits

    Report Value for money

    Published on:

    The head of the National Audit Office, Sir John Bourn, today reported to Parliament that the Department for Work and Pensions and their contractor Schlumberger have improved arrangements for the medical assessment of benefit claims since the National Audit Office reported on this subject in 2001. They have improved the speed of processing, the standard […]

  4. Achieving net zero

    Press release

    Published on:

    This report applies experience from auditing cross-government challenges to highlight the risks government needs to manage to achieve net zero.

  5. Decommissioning toolkit
    Collaborative Relationships

    This page is part of our decommissioning toolkit. Introduction The NAO has undertaken research to examine how experienced practitioners have achieved significant improvements in the successful delivery of projects by developing collaborative relationships. We commissioned Soma Consultants Limited, who have a long track record in the oil, gas and construction industries, to examine how experienced […]

  6. Department for Work and Pensions: Tackling Benefit Fraud

    Report Value for money

    Published on:

    The Department for Work and Pensions have made good progress in tackling benefit fraud and estimating the level of fraud and error in key benefits, according to the National Audit Office. By March 2002 the Department had cut the estimated level of fraud and error in Income Support and Jobseeker’s Allowance by 24 per cent […]

  7. Decommissioning toolkit
    Motivation

    This page is part of our decommissioning toolkit. Include climate survey in measurement Apply performance management at team and individual level Celebrate sucesses – major and minor Foremost in our research was to understand the role of relationship measurement systems in support of the Gold Standard enabler, “Regular assessment of client contractor relationships”.The results are […]

  9. Government grant services

    Report Value for money

    Published on:

    Government has given less attention to grants than to other policy funding mechanisms, despite grant funding being higher in value, making up 41 per cent (£292 billion) of its total expenditure.

  10. Planting Trees in England

    Press release

    Published on:

    This report evaluates whether Defra’s management of new tree-planting schemes is likely to achieve value for money.

  11. Successful commissioning toolkit
    Competition

    This page is part of our successful commissioning toolkit. UK (and European Union (EU) ) policy generally favour competitive markets because they are considered to contribute to efficiency [Note 1]. In the last 20 years or so, this has extended to the public services.  Competition is now, with contestability [Note 2] and choice, an important part of […]

  12. Decision support tool
    Annex A: Note on legal forms of TSOs and charitable status

    This page is part of our decision support tool. What is meant by the term ‘third sector organisation’ (TSO)? Organisations are traditionally divided on the basis of‘private’ or ‘public’, and ‘for-profit’ or ‘not-for-profit’.Organisations which are established on a not-for-profit basis, and which are not directly controlled by the state (not part of the public sector) […]

  13. Specialist skills in the civil service

    Press release

    Published on:

    This report examines the progress the government has made in developing specialist skills in the civil service.

  14. Benefit sanctions

    Press release

    Published on:

    The Department for Work & Pensions is not doing enough to find out how sanctions affect people on benefits.

  15. Universal Credit: early progress

    Report Value for money

    Published on:

    Universal Credit plans were driven by an ambitious timescale, and this led to the adoption of a new approach. The programme suffered from weak management and ineffective control.

  16. The energy supplier market

    Press release

    Published on:

    This report examines the recent exit of energy suppliers from the market and government’s role in managing the exits.

  17. Successful commissioning toolkit
    NAO model of commissioning and the third sector

    This page is part of our successful commissioning toolkit. There are various models of the commissioning cycle. For example, the NHS model uses nine elements within three broader stages – strategic planning, procuring services, and monitoring and evaluation. The Institute for Public Care model is based upon four key performance management elements – analyse, plan, do […]

  19. The National Law Enforcement Data Programme

    Press release

    Published on:

    This report assesses the Home Office’s progress in delivering the National Law Enforcement Data Service programme to replace outdated police ICT systems.

  20. Confirmed impacts: NAO report influences better regulation of consumer credit

    Report Value for money

    Published on:

    In March 2013, the Minister for Consumer Affairs, along with the Economic Secretary to the Treasury, confirmed in a statement in the House of Commons that the government has drawn on our analysis as it develops a new regulatory regime for consumer credit markets.

    This NAO impacts case study represents one example where there has been some beneficial change, whether financial or non-financial, resulting from our involvement.