Showing 1121 - 1140 of 2637 results

  1. Reducing Costs in HM Revenue & Customs

    Report Value for money

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    HMRC faces a significant challenge in securing a £1.6 billion reduction in running costs over the next four years, at the same time as increasing tax revenues, improving customer service and achieving reductions in welfare payments.

  2. PaceSetter: HMRC’s programme to improve business operations

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    PaceSetter has led to productivity improvements and may have contributed to greater staff engagement. However, the extent to which overall efficiency has improved is not clear; and some key principles of process improvement are not yet being applied strategically across the entire organisation.

  3. Social Fund White Paper Account 2010-11

    Report Financial audit

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    The C&AG has qualified the Social Fund Account for the eighth consecutive year. The account has been qualified because of material levels of error in discretionary awards, which include Budgeting Loans, Crisis Loans and Community Care Grants, and in Funeral Expense Payments. He has also qualified, for the first time, his opinion on Cold Weather Payments.

  4. Carrier Strike

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    Changes to the aircraft carrier project in the 2010 defence review will save £3.4 billion but leave the UK without carrier capability for nine years.

  5. The failure of the FiReControl project

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    The project to replace the 46 Fire and Rescue Services’ local control rooms across England with nine purpose-built regional control centres linked by a new IT system has been a comprehensive failure, according to the National Audit Office. The Department for Communities and Local Government acted to cut its losses by terminating the contract in […]

  6. Preparations for the roll-out of smart meters

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    There are major risks the Department of Energy and Climate Change must address to achieve value for money from its £11.3 billion national programme to install ‘smart’ electricity and gas meters in all homes and smaller non-domestic premises in Great Britain from 2014 to 2019.