Within the programme of improvement already started by HMRC, the NAO helped ensure that, in January 2013, HMRC committed to improving customer service.
This NAO impacts case study represents one example where there has been some beneficial change, whether financial or non-financial, resulting from our involvement.
Measures to encourage people to save for retirement are not being managed by Departments with enough coherence or accountability.
The level of penalties imposed by the EC has gone down in 2012-13 to £20 million but this is largely caused by administrative delay in the Commission rather than improved compliance by Defra.
Although new organisations set up as part of the reformed health system were ready to start functioning on time, the transition to the system is not yet complete.
The National Audit Office (NAO) has undertaken an efficiency review of the Food Standards Agency’s (FSA) delivery of meat hygiene official controls.
We found that the 2007-2011 Peterborough and Stamford Hospitals NHS Foundation Trust Board’s poor financial management and procurement of an unaffordable PFI scheme had left the Trust in a critical financial position.
This NAO impacts case study represents one example where there has been some beneficial change, whether financial or non-financial, resulting from our involvement.
The Efficiency and Reform Group (ERG) has achieved significant savings for the taxpayer and has improved the process of calculating government savings.
For the first time since 2008-09, Amyas Morse, head of the National Audit Office, has given a clear opinion on the annual financial statements of the Legal Services Commission.
The programme to make superfast broadband widely available in each area of the UK is currently expected to be delivered nearly two years later than planned.
Our report provides assurance to Parliament over the regularity and propriety of the high-value transactions generated by the 4G auction process.
Malaria is a serious health risk. Further progress in the fight against the disease will depend on a growth in commitment and capacity from countries receiving UK aid.
The report details progress by HMRC in stabilising and operating the PAYE service and its progress towards the implementation of its new Real Time Information service. The report also covers HMRC’s performance in tackling VAT fraud, and in reducing error and fraud in personal tax credits.
Amyas Morse, the Comptroller and Auditor General (C&AG), has qualified his audit opinion on the MOD’s 2012-13 accounts.
Savings the BBC has made from senior manager redundancies exceed the cost of severance payments but it has too often breached its policies on severance payments for senior managers.
The Comptroller and Auditor General, Amyas Morse, has qualified his regularity opinion on the 2012-13 financial statements of the Department for Communities and Local Government. This is in respect of two breaches by the DCLG of spending limits authorised by Parliament.
The Comptroller and Auditor General’s audit of the DWP’s Social Fund White Paper Account for 2012-13 has revealed substantial improvements in many areas over which he had previously expressed concerns.
This report highlights the key financial results that the C&AG judges to be important to the interpretation of the audited financial statements with respect to the underlying activities and timescales involved.
We recommended that the Department for Communities and Local Government improve its evaluation of the impact of funding changes on local authorities’ financial sustainability.
This NAO impacts case study represents one example where there has been some beneficial change, whether financial or non-financial, resulting from our involvement.
There is a lack of transparency, consistency and accountability in the use of compromise agreements in the public sector and little is being done to change this.
The government now accepts the urgent need for a skilled cross-departmental leadership group – but this requires changing the long-standing culture of the Senior Civil Service.