The acquisition of the Heart Hospital represented an entrepreneurial and novel approach to improving patient services, Sir John Bourn, head of the National Audit Office, reported to Parliament today. The NHS acted quickly to take advantage of an unusual opportunity and acquired the hospital and its equipment at a good price. Activities at the Heart […]
The Environment Agency has made much progress since its creation in 1996 in providing more consistent and professional regulation of the waste industry in England and Wales and in improving standards in the industry, according to a report today from the National Audit Office. The Agency could, however, provide more effective and efficient regulation by […]
Government call centres in general provide a service which is good value for money and over three quarters of callers are satisfied with the services they receive but some centres need to do more to meet the public demand, Sir John Bourn, head of the National Audit Office, reported to Parliament today. He also recommended […]
Sir John Bourn, head of the National Audit Office, today reported the results of his examination of HM Customs and Excise’s systems for the assessment, collection and allocation of tax revenue during the year ending 31 March 2002. Customs collected £150 billion (gross) in revenue in 2001-2002. In April 2001 the Department reorganised along functional […]
A report by Sir John Bourn, head of the NAO, was published today with the Inland Revenue Resource Account and the Trust Statement account of tax and NI collected. Sir John confirmed that the Inland Revenue continued to secure an effective check over the assessment, collection and allocation of tax during the year 2001-02. During […]
Sir John Bourn, Head of the National Audit Office, told Parliament today that the costs of this project had risen from £650 million to an estimated £933 million. Although the Ministry of Defence originally considered that it had transferred the risk of cost overruns to the private sector, in the end it funded most of […]
Sir John Bourn, head of the National Audit Office, reporting today on the Major Projects Report 2002, told Parliament that the Ministry of Defence is showing a continued improvement in overall performance but that maintaining this will be the challenge. There are also encouraging signs that Smart Acquisition is resulting in innovative programme design and […]
The introduction of new arrangements in 2000 for the funding of civil legal aid has led to better scrutiny by the Legal Services Commission of the work of its suppliers and a greater degree of control over the civil legal aid budget, according to Sir John Bourn, Head of the National Audit Office. As the […]
Sir John Bourn, head of the National Audit Office, reported today that the Invest to Save (ISB) programme has fostered better working together by organisations, departments, agencies and local authorities. But there is less evidence of what the programme has achieved in terms of tangible outputs. In its study of the Invest to Save Budget, […]
Sir John Bourn, Head of the National Audit Office, reported to Parliament today that although he had qualified his audit opinion on whether the Ministry of Defence’s Resource Accounts for 2001-02 presented a true and fair view, the Department had made significant improvements since 2000-01. And he reported that the Department continues to make good […]
The redevelopment of the West Middlesex hospital should assist the NHS in delivering modern, high quality healthcare in London, Sir John Bourn, Head of the National Audit Office reported to Parliament today. As a result of letting a 35 year PFI contract with a net present value of £125 million to the Bywest consortium, the […]
Head of the National Audit Office, Sir John Bourn, reported today that, in recognising the good progress made by the Department for Work and Pensions and other public bodies working with pensioners in encouraging benefit take up, more could be done. Although two million pensioners live in low-income households, many tens of thousand miss out […]
Head of the National Audit Office Sir John Bourn today reported to Parliament on how well prepared the NHS is to respond to disasters. The NAO started this study before September 11 2001 and since then updated its work to take into account progress made by the NHS in this area during the subsequent period […]
The public sector now has the prospect of securing a bigger share of the gains arising from the refinancing of PFI projects, under new arrangements introduced by the Office of Government Commerce (OGC). The OGC negotiated these measures with the private sector following earlier concerns of the National Audit Office and Public Accounts Committee (PAC) […]
Opra, the UK body responsible for regulating the governance of work-based pensions, needs to build on its achievements by focusing more closely on the risks to the members of pension schemes, according to a report published to Parliament today by Sir John Bourn, the head of the National Audit Office. The report concludes that Opra […]
Sir John Bourn, Head of the NAO, told Parliament today that the Ministry of Defence (the MOD) is making progress towards delivering an Initial Operating Capability for the Apache helicopter in August 2004 but that risks remained. The MOD is buying 67 Apache helicopters through a £3 billion prime contract with Westland Helicopters Ltd. The […]
The innovative Individual Learning Accounts (ILA) scheme was aimed at widening participation in learning and helping to overcome financial barriers faced by learners, particularly amongst those who lack skills and qualifications. The scheme, which subsidised the costs of appropriate courses, was implemented too quickly and inadequately planned. The Department for Education and Skills had no […]
Victim Support is highly regarded by the 1.4 million victims and witnesses who make use of its services each year. But according to a National Audit Office report, published today, the rate at which victims are referred to Victim Support varies widely from area to area and only a small proportion of victims of unreported […]
Sir John Bourn, head of the National Audit Office, reported to Parliament today on the difficulties faced by the Office for National Statistics (ONS) in outsourcing elements of the 2001 Census. The Census is expected to deliver good quality population data within the overall budget of £207 million. However, the appointment of professional advisors was […]