The Department of Health has made progress towards its target that, by December 2005, each NHS patient referred by a GP for non-emergency hospital treatment will be offered a choice of four or five healthcare providers. However, according to the National Audit Office, there remain significant risks for the Department to manage, especially that of […]
Head of the NAO Sir John Bourn reported to Parliament today that he has qualified his opinion on the accounts of the Department for Work and Pensions. This is because of substantial levels of estimated losses from fraud and error in benefit expenditure, a significant limitation in the evidence made available to the NAO during […]
The introduction by Customs in 2001 of gross profits tax for betting has been a success in encouraging the biggest bookmaking firms to retain their core operations in the UK. The challenge now for Customs is to address the new risks to duty revenue posed by the use of new forms of gambling such as […]
Sir John Bourn, head of the National Audit Office, reported today that the Social Fund plays an important role in helping people in financial hardship, and is reaching many of those in greatest need. But there is a risk that potentially eligible people are not aware of the Social Fund and that some Jobcentre Plus […]
The second attempt to find a worthwhile use for the Millennium Dome and associated land on the Greenwich Peninsula avoided many of the problems of the earlier abortive sale competition. It has led to a deal which looks capable of meeting government’s objectives as the Peninsula is developed over the next two decades, Sir John […]
Head of the National Audit Office Sir John Bourn today reported to Parliament on the National Insurance Fund (GB) account 2003-2004. This account is the responsibility of the Inland Revenue and benefit payments are made from the Fund by the Department for Work and Pensions. Sir John has qualified the National Insurance Fund Account in […]
Sir John Bourn, head of the National Audit Office, today reported the results of his examination of HM Customs and Excises systems for the assessment, collection and allocation of tax revenue during the year ending 31 March 2004. In 2003-04 Customs collected £162 billion (gross) in taxes and duties. Sir John’s report focuses on Customs’ […]
Sir John Bourn, head of the National Audit Office, reported today that the Department for Education and Skills has made a good start to its long-term strategy to improve the levels of adult literacy and numeracy in England, but there are more challenges ahead. While the Skills for Life Strategy has met its 2004 target, […]
Responding to an increasingly diverse society is essential if public services are to meet their full potential, Sir John Bourn, head of the NAO, reported to Parliament today. This report – the first of its kind by the NAO – looks across Whitehall at the way in which government bodies are taking steps to better […]
The Department for Work and Pensions, the largest employer in central government, like other organisations loses a significant amount of staff time to sickness absence. The Department has introduced good attendance management procedures, but, according to today’s report by the National Audit Office, it could do more to ensure that these procedures are adopted by […]
The Inland Revenue has in recent years improved the way it checks compliance with Inheritance Tax. It has also done a great deal to reduce the burden on those who have to sort out the tax affairs of an estate when someone dies. Today’s report from head of the NAO Sir John Bourn highlights ways […]
Sir John Bourn, head of the National Audit Office, reported today that Home Office grants of £927 million to Police Basic Command Units, Crime and Disorder Reduction Partnerships in England and Community Safety Partnerships in Wales to fund crime reduction work have contributed in part to a 22 per cent reduction in the number of […]
The Highways Agency, as part of its Making Better Use programme to bring quick relief from road congestion on England’s motorways and trunk roads, is taking steps to improve the information it gives to motorists and to strengthen its ability to deal with incidents and accidents. According to today’s report by the National Audit Office, […]
There is a strong rationale for modernising NHS dentistry, but significant risks will have to be managed if the new arrangements announced by the Department of Health are to be effective and provide value for money, according to the National Audit Office. In particular, given the scepticism of some dentists compounded by a lack of […]
The National Audit Office report on Urgent Operational Requirements (UORs), whereby the Ministry of Defence (MoD) uses a streamlined version of its procedures to support operations by buying equipment quickly, finds that UORs are a necessary and increasingly important feature of operations and that the Department has shown impressive ingenuity to deliver urgent requirements to […]
Defendants on bail who do not turn up for their court hearings cause distress and inconvenience to victims and witnesses, delay justice and undermine public confidence in the criminal justice system. Tackling the problem of defendants who fail to attend court will require concerted action by the criminal justice agencies, according to the National Audit […]
Sir John Bourn, head of the National Audit Office, told Parliament today that the Foreign and Commonwealth Office had sold the British Ambassador’s official Residence on the Glencairn estate in Dublin and spent £6.4 million on purchasing Marlay Grange as a replacement. Having spent a further £0.7 million on refurbishing the property it then decided […]
Sir John Bourn, Head of the National Audit Office, reported to Parliament today that VisitBritain’s overseas marketing activities are well planned and executed, and that they achieve high returns. However his report called on VisitBritain to adjust the balance of its activities further in favour of brand building work in emerging markets. VisitBritain’s main performance […]