Search results for 'Digital, data and technology'

Clear all filters

Showing 121 - 140 of 147 results

  2. The National Offender Management Information System

    Report Value for money

    Published on:

    An initiative, begun in 2004, by the National Offender Management Service to build a single offender management IT system for the prison and probation services has not delivered value for money. A National Audit Office investigation found the project had been hampered by poor management leading to a three-year delay, a doubling in project costs […]

  3. Shared services in the Department for Transport and its agencies

    Report Value for money

    Published on:

    Plans to increase the efficiency and effectiveness of services such as human resources, payroll and finance could cost the Department for Transport £81 million (by March 2015) rather than saving £57 million as originally expected. There will need to be substantial improvements in the shared service centre’s productivity if the Department’s original targets are to […]

  4. Delivering successful IT-enabled business change

    Report Value for money

    Published on:

    The successful introduction of IT systems is a crucial element in major Government programmes to deliver better services to the public -whether through providing new services, making existing services more efficient and responsive to citizens’ needs, or improving organisational performance. A report published today by the National Audit Office identifies common threads in IT-enabled programmes […]

  5. The delays in administering the 2005 Single Payment Scheme in England

    Report Value for money

    Published on:

    Difficulties encountered by a government agency in making payments under the EU’s Single Payment Scheme have caused distress to a significant minority of farmers, cost farmers money in additional interest and bank charges, and undermined the farming industry’s confidence in the agency, according to a report published today. The study by the National Audit Office […]

  6. Investigation into Verify

    Press release

    Published on:

    An investigation into Verify, the government’s identity verification platform. It examines its performance, costs and benefits.

  7. The Procurement of the National Roads Telecommunications Services

    Report Value for money

    Published on:

    The Highways Agency successfully transferred to the private sector the risks associated with procuring a digital information system for England’s motorway network. The procurement lasted five years, however, over twice as long as the Agency originally expected, and two well qualified potential bidders dropped out during a 17 month short listing process, leaving just two […]

  8. Child Support Agency – implementation of the child support reforms

    Report Value for money

    Published on:

    The Child Support Reforms introduced in 2003 were a final but, in the event, unsuccessful attempt to deliver the policy behind the creation of the Child Support Agency in 1993. With hindsight the Child Support Agency was never structured in a way that would enable the policy to be delivered cost-effectively. While the Reforms have […]

  9. Ministry of Defence: The Defence Information Infrastructure

    Report Value for money

    Published on:

    The Ministry of Defence programme to replace hundreds of different IT systems with a single, secure, high quality computer infrastructure is based on a sound rationale and convincing business case. According to a National Audit Office report issued today, the Defence Information Infrastructure Programme (DII) has delivered important benefits, but has run into implementation difficulties, […]

  10. The National Programme for IT in the NHS: Progress since 2006

    Report Value for money

    Published on:

    Delivering the National Programme for IT in the NHS is proving to be an enormous challenge. All elements of the Programme are advancing and some are complete, but the original timescales for the electronic Care Records Service, one of the central elements of the Programme, turned out to be unachievable, raised unrealistic expectations and put […]

  11. Identity and Passport Service: Introduction of ePassports

    Report Value for money

    Published on:

    The Identity and Passport Service has successfully completed its project to introduce electronic passports, or ePassports, on time and to the required international standards. However, longer term risks to value for money remain because of the newness of the technology and unknown performance of border control readers in high-volume situations, a National Audit Office report […]

  12. Unlocking the Past: The 1901 Census Online

    Report Value for money

    Published on:

    The 1901 census website is now running successfully and problems originally encountered when the Public Record Office and QinetiQ implemented the site in January 2002 have been overcome. Moreover, according to todays report to Parliament by NAO head Sir John Bourn, the lessons learned will be valuable to government and other public sector bodies planning […]

  13. The BBC’s understanding of its audiences and users

    Press release

    Published on:

    The report examines whether to inform decisions across the BBC, the Corporation efficiently, effectively and economically understands how people use and respond to the full range of its services.

  15. Department of Health: The National Programme for IT in the NHS

    Report Value for money

    Published on:

    The National Audit Office reported to Parliament today the results of its examination of the National Programme for IT in the NHS. The Programme’s scope, vision and complexity are wider and more extensive than any ongoing or planned healthcare IT programme in the world and it represents the largest single IT investment in the UK […]

  16. Better Public Services through e-government

    Report Value for money

    Published on:

    Few public services provided on-line allow citizens to carry out transactions with departments electronically such as applying for and getting a driving licence and claiming and receiving benefits, Sir John Bourn, the head of the NAO, reported to Parliament today. Sir John highlighted three risks to successful implementation of electronic services. First, the public may […]

  17. NAO Memorandum: Staying Safe Online

    Briefing

    Published on:

    Staying Safe Online covers two Government funded initiatives which aim to educate members of the public about how to stay safe online: Get Safe Online is for adults and small businesses and ThinkuKnow is aimed at parents, teachers and young people. Both initiatives have achieved good value for their limited resources, using cost effective means […]

  20. Protecting information across government

    Press release

    Published on:

    Protecting information while re-designing public services and introducing the technology necessary to support them is an increasingly complex challenge.