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  1. The BBC’s strategic financial management

    Report Value for money

    Published on:

    This report assesses how the BBC has positioned itself to respond to financial and strategic challenges and opportunities.

  2. Confirmed impacts: Shining a spotlight on contract management

    Report

    Published on:

    This impacts case study shows how our work has led to reform of contract management across government, including improved accountability and governance, information management and performance management.

    It is one example of financial or non-financial benefits realised in 2014 as a result of our involvement, all of which are set out in our interactive PDF.

  3. Good practice contract management framework

    Insight Good practice guides

    Published on:

    The framework is a good practice guide for managing a broad range of contracts. It is particularly relevant for contracts where services are delivered over a long period of time (five years plus) where customers need to ensure that service levels and value for money are maintained over the duration of the contract.

  4. Using alternatives to regulation to achieve policy objectives

    Report Value for money

    Published on:

    There are some good examples across government of alternatives to regulation being used to achieve policy objectives. However more needs to done to share these examples to highlight when alternatives are most likely to work and how they should be designed.

  5. Confirmed impacts: Using our expertise to help improve consumer protection across central and local government

    Report

    Published on:

    This impacts case study shows how our work and identification of the cost of inadequate consumer protection was a catalyst for improvements to consumer law and delivery and accountability arrangements.

    It is one example of financial or non-financial benefits realised in 2014 as a result of our involvement, all of which are set out in our interactive PDF.

  7. The Thameslink, Southern and Great Northern rail franchise

    Report Value for money

    Published on:

    This examines the causes of poor performance on the Thameslink, Southern and Great Northern network since the franchise began in September 2014, the effects on passenger services, financial outcomes for the operator and the Department, and the Department’s handling of the Thameslink, Southern and Great Northern franchise.

  9. Central oversight of arm’s-length bodies

    Report Value for money

    Published on:

    This report focuses on the role of the centre of government in supporting government departments’ oversight of arm’s-length bodies.

  10. Reducing carbon emissions from cars

    Report Value for money

    Published on:

    This report examines how well the government has used public money to support the uptake of ultra-low emission cars.

  12. Update on the Thameslink Programme

    Report Value for money

    Published on:

    The programme to upgrade to the Thameslink routes through London has a realistic prospect of delivering value for money but there remains risks which the Department for Transport and Network Rail need to manage carefully.

  13. Managing flood risk

    Report Value for money

    Published on:

    This report evaluates whether government’s approach to managing the risks of flooding and coastal erosion is achieving value for money.

  14. Follow-up on the Charity Commission

    Report Value for money

    Published on:

    The Charity Commission has made early progress in addressing NAO and Public Accounts Committee recommendations, but significant challenges remain.

  15. BBC TV Licence fee collection

    Report Value for money

    Published on:

    The BBC has improved the value for money of its activity, but there is scope to make improvements, particularly on licence fee evasion and the incomplete transition programme.

  16. National Citizen Service

    Report Value for money

    Published on:

    Having shown that the concept of a national citizen service has something to offer young people, to demonstrate value for money the OCS and the Trust now need to show they can grow NCS as intended and run it at a more affordable cost to the taxpayer.

  17. Investigation into HMRC’s contract with Concentrix

    Report Value for money

    Published on:

    HM Revenue & Customs’ (HMRC’s) contract with Synnex-Concentrix UK Ltd was terminated in November 2016. The contract was designed to add capacity to HMRC’s programme of interventions to prevent or detect error and fraud in personal tax credits awards. HMRC estimated that the contract would save £1 billion over its three year life time and an estimated £193 million, excluding Concentrix’s costs, had been saved by the time of contract termination.

  18. Managing the HMRC Estate

    Report Value for money

    Published on:

    By reducing the number of its offices and moving to a regional centre model HM Revenue & Customs (HMRC) hopes to significantly reduce its running costs and modernise the way it works. HMRC’s original plan has proved unrealistic and is now reconsidering the scope and timing of the programme. Any changes will need to be carefully managed to avoid diminishing the long term value of the strategy.

  19. Delivering Carrier Strike

    Report Value for money

    Published on:

    The Department has made good progress since we last reported on Carrier Strike, however it still has a lot to do to meet its targets at the end of 2020.

  20. Government Commercial and Contracting: an overview of the NAO’s work

    Report Value for money

    Published on:

    This overview of the NAO’s work on the government’s management of contracting examines subjects including the government’s commercial capability, accountability and transparency, and its management of contracted-out service delivery.