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  1. The UK border – Post UK-EU transition period

    Report Value for money

    Published on:

    This report examines the government’s progress in managing the border and implementing the Northern Ireland Protocol since the end of the transition period.

  5. The Restart scheme for long‑term unemployed people

    Report Value for money

    Published on:

    The Department for Work and Pensions (DWP) set up the Restart scheme to help people made unemployed by the COVID-19 pandemic. This report considers the performance of the scheme so far.

  6. Education recovery in schools in England

    Report Value for money

    Published on:

    This study assesses how effectively the Department for Education is supporting education recovery in schools following the COVID-19 pandemic.

  7. COVID-19 business grant schemes

    Report Value for money

    Published on:

    This report looks at BEIS’s oversight of the schemes, its understanding of what the schemes achieved, and how well it worked with local authorities.

  8. Cookie policy

    List of cookies used by the NAO website, and how to manage them.

  9. How to improve operational services

    Insight Good practice guides

    Published on:

    These good practice guides share practical tips on improving the quality and efficiency of day-to-day services provided by government.

  10. Investigation into the management of backlogs in driving licence applications 

    Report Value for money

    Published on:

    The Driver and Vehicle Licensing Agency has been processing standard driving licences at normal levels following the backlog that resulted from the COVID-19 pandemic, but there are still delays in applications from drivers with medical conditions, according to the National Audit Office.

  11. Government Shared Services

    Report Value for money

    Published on:

    The Government has made progress delivering its latest strategy to share back-office services across Whitehall departments in the past year, but remaining barriers will need to be addressed for it to deliver its plans by 2028 and achieve value for money, according to the National Audit Office.

  13. Supporting better value in public procurement

    Insight Opinion

    Published on:

    The NAO’s good practice guide for managing the commercial lifecycle The government’s response to the COVID-19 global pandemic has drawn renewed, and possibly unprecedented, attention to public procurement and commercial practice in government. Our aim at the NAO is to provide an independent and evidence-based perspective, on how public authorities can achieve better outcomes and value […]

  15. Delivering programmes at speed? What you need to consider

    Insight Opinion

    Published on:

    Ambulances need to travel fast! Ambulance drivers must take risks that regular drivers do not. This includes running red lights and travelling at high speeds through busy roads. However, to avoid accidents, precautions are taken to manage risks. The driver is trained, there are flashing blue lights and loud sirens. Delivering programmes at speed requires […]

  16. A digital BBC

    Report Value for money

    Published on:

    This report assesses whether the BBC is on track to deliver value to its users from its digital transformation.

  17. Better data means better services – so how can government get there?

    Insight Opinion

    Published on:

    The shielding programme was a swift government wide response to identify and protect clinically extremely vulnerable (CEV) people against COVID-19. Our recent report on Protecting and supporting the clinically extremely vulnerable during lockdown, shows how government quickly recognised the need to provide food, medicines and basic care to those CEV people shielding. This had to […]