Newly registered businesses are more likely than established businesses to get their tax affairs wrong, but if they are helped to get it right first time they are likely to continue to comply in the future. A report from the National Audit Office today puts forward a series of recommendations to encourage improved compliance by […]
New trains on Britain’s railways are bringing significant benefits to passengers, according to a report by the National Audit Office. Most have been late entering service, however, and it is unlikely that the statutory deadline of December 2004 for removing all the oldest slam-door trains from the network will be met. Lack of capacity to […]
The National Audit Office has today backed HM Revenue and Customs’ assessment that the overall risk to VAT revenue from on-line shopping, or e-commerce, is currently low. The Department has been alert to specific areas of risk which have emerged and is well-positioned to tackle these. As activity increases in this fast changing environment, it […]
The National Audit Office today published its first two Independent Performance Assessments of Regional Development Agencies, covering the North West Development Agency (NWDA) and the East of England Development Agency (EEDA) respectively. In this first round of assessments, the NWDA scored 20 points out of a possible 24 which is equivalent to performing strongly. The […]
The National Audit Office today published its first two Independent Performance Assessments of Regional Development Agencies, covering the North West Development Agency (NWDA) and the East of England Development Agency (EEDA) respectively. In this first round of assessments, the NWDA scored 20 points out of a possible 24 which is equivalent to performing strongly. The […]
Head of the National Audit Office Sir John Bourn has qualified his opinion on the accounts of NHS Direct for the year up to 31 March 2005 because of a lack of evidence to support a significant number of payroll payments. A second reason for the qualification was a lack of evidence to support comparative […]
Few national targets for improving public services can be achieved by central government departments alone. Successful delivery of Whitehall’s targets, set out in Public Service Agreements (PSAs), relies on a complex chain of organisations involving local authorities and health trusts, as well as private, voluntary and community organisations. Government departments should build stronger partnerships with […]
The National Audit Office’s report finds that London & Continental Railways (LCR) successfully completed the construction of Section 1 of the Channel Tunnel Rail Link (CTRL) on time and at a cost slightly below the target set in the 1998 restructuring. Drawing on the reasons for this achievement, the NAO report highlights lessons for other […]
Sir John Bourn, head of the NAO, today published a report on HM Revenue and Customs’ (HMRC’s) accounts for the year 2005-2006. HMRC collected total revenue of some £404 billion. For the fourth year running, Sir John has qualified his opinion on the Trust Statement in respect of tax credits because of the likely level […]
Overview The National Audit Office published today its “gold standard” for project control of major defence projects. This aims to help the MoD improve its performance in delivering projects on time and to budget. It forms part of a second in a suite of studies exploring key project success factors and how the MoD and […]
Patients’ experiences of cancer services in England in 2004 have broadly improved on the situation in 2000, when the NHS Cancer Plan was introduced, according to head of the National Audit Office Sir John Bourn. Patients responding to a national survey of cancer patients carried out by the NAO were more positive, to a greater […]
The management of Corporation Tax by HM Revenue and Customs’ Area offices has improved in recent years, according to the National Audit Office. However, the variations in performance across offices offer scope for further savings in the costs of managing the tax and generating additional tax revenue. The Department’s Area offices administer Corporation Tax for […]
Head of the National Audit Office Sir John Bourn has published a report following his examination of each of the twenty three summarised accounts for the NHS in England. Today’s report draws attention to a number of issues, including the NHS’s overall financial performance, developments in accounting and internal control, fraud, and clinical negligence liabilities. […]
In a report today, head of the National Audit Office Sir John Bourn concluded that Regulatory Impact Assessments (RIAs) can improve the regulatory process when undertaken thoroughly, although the RIAs themselves could be improved in some cases. Sir John’s conclusions were based on an evaluation of 10 RIAs undertaken by a number of Departments, six […]
The reaction of the Department for International Development to the Indian Ocean Tsunami was both rapid and impressive Sir John Bourn, head of the National Audit Office, reported to Parliament today. The first of many cargoes of relief supplies was airlifted to the affected area within 24 hours. However DFID need to strengthen their financial […]
Sir John Bourn, head of the NAO, today reported that the Northern Ireland Policing Board’s Best Value Performance Plan for 2004-05 generally meets the statutory requirements. To meet all requirements in future, it will need to make arrangements to assess the way in which the Board’s own functions are exercised. He also recommends that more […]
The National Audit Office report on Urgent Operational Requirements (UORs), whereby the Ministry of Defence (MoD) uses a streamlined version of its procedures to support operations by buying equipment quickly, finds that UORs are a necessary and increasingly important feature of operations and that the Department has shown impressive ingenuity to deliver urgent requirements to […]
Sir John Bourn, Head of the National Audit Office, told Parliament today that not all consumers have yet benefited from the move from 192 to 118 directory enquiry numbers, but that the market was still evolving. Specifically, the average residential consumer is paying more for a directory enquiries service with no obvious improvement in quality. […]
Sir John Bourn, head of the National Audit Office, reported today on the progress that departments and their agencies have made to their construction delivery performance since his 2001 report “Modernising Construction”. He concluded that there had been a considerable improvement in completing projects to time and cost and that real savings were being delivered, […]
The majority of people who received an anti-social behaviour intervention, in a sample of cases examined by the National Audit Office, did not re-engage in anti-social behaviour. But, for a number of perpetrators interventions had limited impact. Seventeen per cent of the population perceive high levels of anti-social behaviour in their area and the cost […]