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  1. NHS Pay Modernisation: New contracts for general practice services in England

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    The new contract for general practice has contributed to improved recruitment and retention of GPs, with numbers increasing from 26,833 to 30,931 since 2003. However, according to a report out today by the National Audit Office, the contract has cost the Department £1.76 billion more than it originally budgeted for. Today’s report found that, in […]

  2. Use of consultants and temporary staff

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    Annual spending on consultants and temporary staff has reduced by £1.5 billion since 2010 when strict spending controls were introduced. However, annual spend is now increasing once more and is between £400 million and £600 million higher than in 2011-12.

  3. Coal Health Compensation Schemes

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    Two schemes, administered until recently by the Department of Trade and Industry, to compensate miners for damage to their health has resulted in the settlement of some 575,000 claims by March 2007, the payment of £3.6 billion in compensation and administration costs of £1.9 billion. A report out today by the National Audit Office has […]

  4. Helping individuals understand and complete their tax forms

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    Making forms and guidance easier to obtain and understand should help to reduce the unintentional errors by taxpayers and result in more accurate tax assessments. A report from the National Audit Office today proposes improvements which build on changes already introduced by HM Revenue & Customs. Taxpayers can obtain forms and guidance from HM Revenue […]

  5. Foreign and Commonwealth Office: Managing risk in the Overseas Territories

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    The UK bears the ultimate risk of potential liabilities from its overseas territories such as Anguilla, Montserrat and the Falkland Islands; and, while progress has been made in managing and mitigating these risks since the last report by the National Audit Office in 1997, there is room for improvement, the NAO has reported today. The […]

  6. The BBC’s preparedness for digital switchover

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    The BBC Trust today published an independent review it had commissioned from the National Audit Office (NAO): The BBC’s Preparedness for Digital Switchover which looks in particular at how the BBC plans to meet its obligations set out under the Royal Charter and Agreement.

  7. Vehicle Excise Duty Account 2005-06

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    Sir John Bourn, Head of the National Audit Office, today reported to Parliament on the Vehicle Excise Duty (VED) accounts for 2005-06. The VED evasion rate increased from 3.4 percent in 2004 to 3.6 percent in 2005 (£147 million). This reversed the previous decrease, and the Driver and Vehicle Licensing Agency (DVLA) acknowledges that it […]

  8. Staying the course: the retention of students in higher education

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    Four out of five students starting a full-time course in England are expected to complete their course, the NAO reported today. The United Kingdom’s performance on retention compares favourably with most other OECD countries, during a period of expansion in higher education. In a new report to Parliament, published as students await their A level […]

  9. The Efficiency Programme: A Second Review of Progress

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    Sir John Bourn, head of the National Audit Office, reported to Parliament today that, halfway into the three-year efficiency programme, government departments have reported £13.3 billion in annual efficiency savings, 62 per cent of the £21.5 billion target. But departments’ progress towards achieving their individual targets varies, indicating that some departments still have a lot […]

  10. Improving services and support for people with dementia

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    Despite a steeply rising trend in cases of dementia, the condition is being given too low a priority by health and social services, according to a report out today by the National Audit Office. Too few people are being diagnosed, or being diagnosed early enough, and early interventions known to be cost-effective are not being […]

  11. Compensating victims of violent crime

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    The Criminal Injuries Compensation Authority (CICA) is the non-departmental public body which pays statutory financial compensation to victims of violent crime. Its performance has declined since the National Audit Office last reported on it in 2000 and it has not consistently met its targets over that period. In 2006, CICA initiated a major programme of […]

  12. The Shareholder Executive and Public Sector Businesses

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    The Shareholder Executive has improved government’s performance as owner of public businesses and is already producing some real financial gains for the public sector, according to a report out today by the National Audit Office. But increasing the Executive’s powers, such as expanding its remit to cover all public sector businesses and giving it greater […]

  13. Building for the future: Sustainable construction and refurbishment on the government estate

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    The majority of government departments and agencies are failing to meet targets to make their new buildings and major refurbishments sustainable, according to a report published today by the National Audit Office. As a result, value for money may be lost from the £3billion which departments and agencies spend each year on this activity. A […]

  14. Building and maintaining river and coastal flood defences in England

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    The Environment Agency has made a number of improvements in the management of flood risk since 2001. Despite this, the Agency has not met its target to maintain 63 per cent of England’s flood defence systems in their target condition. A report out today by the National Audit Office highlights a number of improvements to […]

  15. Department for Work and Pensions Resource Accounts 2004-2005

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    The Department for Work and Pensions (DWP) has made progress in improving the design of some leaflets but could go further to make them easier for the public to understand and get hold of, according to a National Audit Office report published today. The report also found that the DWP could improve how it checks […]

  16. The Provision of Out-of-Hours Care in England

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    There were shortcomings in the process of setting up new arrangements to provide out-of-hours primary medical care in 2004, although there is no evidence that patient safety was compromised, the National Audit Office reported today. The Primary Care Trusts (PCTs) who took over responsibility for organising out-of-hours services from GPs lacked knowledge and experience in […]

  17. Consular Services to British Nationals

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    The FCO has made significant improvements in the consular service it provides, but further progress is needed to deliver a service which meets the changing needs of Britons overseas, according to a National Audit Office report. The main elements of consular services are advising on overseas travel, issuing passports abroad and assisting Britons in distress […]