Government departments and other public bodies
Find the NAO’s reports, insights and overviews by government department or other public body.
Find the NAO’s reports, insights and overviews by government department or other public body.
Since privatisation, Ofwat and Defra have overseen major improvements in water quality and service quality. Customers have seen a marked rise in bills but not the benefits of companies’ unexpected financial gains.
The National Audit Office has today published its findings on the Civil Service Learning contract with Capita Business Services Ltd (Capita). The NAO’s enquiries address specific concerns from several people who raised different but overlapping concerns about the operation of the contract.
A plan by the Department for Business, Innovation & Skills to reduce complexity and administrative burdens in the further education and skills sector, despite improving some processes, has had only limited impact on providers’ costs.
The NAO, the Better Regulation Executive (BRE) and the Better Regulation Delivery Office (BRDO), both part of the Department for Business, Innovation and Skills (BIS), and the Department for Environment, Food and Rural Affairs (Defra) have published a survey looking at businesses’ perceptions of regulation.
MOD has made good progress stabilising the equipment programme but needs to set out how a bespoke trading entity will transform Defence Equipment and Support (DE&S) into the leading defence acquisition organisation by 2017.
There are some good examples across government of alternatives to regulation being used to achieve policy objectives. However more needs to done to share these examples to highlight when alternatives are most likely to work and how they should be designed.
The new system of regulating financial services will need to demonstrate in future that the cost of two regulators achieves value for money for customers.
Our report looks at whether the preparations undertaken by DSIT (and previously DCMS) and Ofcom for the implementation of the new online safety legislation are sufficiently advanced.
We published two reports today – Following the discovery of widespread and deep-rooted weaknesses in the government’s management of contracts it is starting to improve how it manages its contracts.
Mistakes in the original procurement and contract management of an IT system, designed to extract data from GP practices, contributed to losses of public funds, through asset write-offs and settlements with suppliers.
The Home Office spent at least £830 million between 2003 and 2015 on the e-borders programme and its successors, but has failed, so far, to deliver the full vision. We cannot, therefore view e-borders as having delivered value for money.
Defra, the Rural Payments Agency and Government Digital Service have not worked together effectively to deliver the Common Agricultural Policy Delivery Programme.
The new military flying training is 6 years delayed and there is much to do if the MoD is to get the planned benefits from its contractor.
The Cabinet Office will have to work with other government departments to ensure that the full benefits of its shared services strategy are realised.
After a poor start, the performance of the Work Programme is at similar levels to previous programmes but is less than original forecast. The Department has struggled to improve outcomes for harder-to-help groups. The Programme has the potential to offer value for money if it can achieve the higher rates of performance the Department now expects.
The MOD decision to reduce the size of the regular Army and increase the number of trained Army reserves was taken without appropriate testing of feasibility or evaluation of risk.
Payment by results (PbR) schemes are hard to get right, and are risky and costly for commissioners. Credible evidence for claimed benefits of PbR is now needed.
The DWP has had to delay the Personal Independence Payment programme’s roll-out and reduce expected savings during this Spending Review period.
Regulation of the consumer credit market is providing benefits to consumers, but is not minimizing consumer harm from unscrupulous trading practices.