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  1. Decommissioning toolkit
    Pre-conditions for successful decommissioning

    This page is part of our decommissioning toolkit. If decommissioning is to be successful, certain skills and competencies need to be in place, namely: change management skills; stakeholder management skills; and commissioning skills. Change management skills Like effective commissioning, decommissioning is a change process and requires a range of competencies and skills associated with managing […]

  2. Successful commissioning toolkit
    Competition

    This page is part of our successful commissioning toolkit. UK (and European Union (EU) ) policy generally favour competitive markets because they are considered to contribute to efficiency [Note 1]. In the last 20 years or so, this has extended to the public services.  Competition is now, with contestability [Note 2] and choice, an important part of […]

  4. Successful commissioning toolkit
    Clarifying your ability to intervene

    This page is part of our successful commissioning toolkit. You need to establish at an early stage that you and your organisation have the ability to undertake the activities of the commissioning process you are contemplating. This falls into three parts – legal powers; money; and authority: Legal power (also known as ‘vires’) There may be power […]

  5. Capability in the Civil Service

    Press release

    Published on:

    Government has gaps in its capability and must do more to develop the skills needed. It is making plans, but the scale of the challenge means greater urgency is needed.

  7. Handling Clinical Negligence Claims in England

    Report Value for money

    Published on:

    The enormous human and financial costs of clinical negligence are highlighted today in a National Audit Office report. The estimated net present value of claims outstanding against the NHS alleging clinical negligence has risen to £2.6 billion, plus an estimated liability of a further £1.3 billion where negligent episodes are likely to have occurred, but […]

  8. Decommissioning toolkit
    Glossary

    This page is part of our decommissioning toolkit. This guide shares its glossary with the Successful Commissioning Guide, which can be found at the link below: Successful Commissioning Guide: Glossary Accountability The obligation of individuals and organisations to report on their actions and be answerable to others for what they have done. Administrative law The […]

  10. NHS Pay Modernisation: New contracts for general practice services in England

    Report Value for money

    Published on:

    The new contract for general practice has contributed to improved recruitment and retention of GPs, with numbers increasing from 26,833 to 30,931 since 2003. However, according to a report out today by the National Audit Office, the contract has cost the Department £1.76 billion more than it originally budgeted for. Today’s report found that, in […]

  11. Successful commissioning toolkit
    Glossary of terms

    This page is part of our successful commissioning toolkit. A|B|C|D|E|F|G|H|I|J|K|L|M|N|O|P|Q|R|S|T|U|V|W|X|Y|Z Accountability The obligation of individuals and organisations to report on their actions and be answerable to others for what they have done. Administrative law The branch of law which governs public bodies in the exercise of their public functions. Advance payment Payment made to a provider […]

  12. Yarl’s Wood Immigration Removal Centre

    Press release

    Published on:

    It is important that the services for vulnerable people at the Yarls Wood Immigration Removal Centre are delivered ‘right first time’ and this did not happen here. Steps are now being taken to address the problems but 35% of the recommendations from Her Majesty’s Inspector of Prisons’ 2015 inspection have not yet been implemented.

  13. Community Legal Service: the introduction of contracting

    Report Value for money

    Published on:

    The introduction of new arrangements in 2000 for the funding of civil legal aid has led to better scrutiny by the Legal Services Commission of the work of its suppliers and a greater degree of control over the civil legal aid budget, according to Sir John Bourn, Head of the National Audit Office. As the […]

  14. Local Area Agreements and the Third Sector: Public Service Delivery

    Report Value for money

    Published on:

    Local authorities should work more collaboratively with voluntary and community organisations to help them improve the delivery of public services, according to a report out today by the National Audit Office. The report looked at whether Local Area Agreements (LAAs) are helping to promote better value for money in the way government works with the […]

  15. Caring for Vulnerable Babies: The Reorganisation of neonatal services in England

    Report Value for money

    Published on:

    The reorganisation of neonatal services in England has helped improve care for premature and low birth weight babies with fewer babies travelling long distances for suitable treatment. But, according to the National Audit Office, further improvements to the service are being limited by shortages in nursing staff, a lack of cots in the right place […]

  16. Reforming NHS Dentistry: ensuring effective management of risks

    Report Value for money

    Published on:

    There is a strong rationale for modernising NHS dentistry, but significant risks will have to be managed if the new arrangements announced by the Department of Health are to be effective and provide value for money, according to the National Audit Office. In particular, given the scepticism of some dentists compounded by a lack of […]

  17. Department of Health: Improving Emergency Care in England

    Report Value for money

    Published on:

    NHS trusts have achieved a large and sustained reduction in the length of time patients spend in accident and emergency (A&E) departments, largely through improved working practices. This reduction has followed a strongly increased focus, since 2002, by the Department of Health on trusts ensuring that patients spend no more than four hours in A&E. […]

  18. The New Deal for Young People

    Report Value for money

    Published on:

    The New Deal for Young People achieved its target of placing 250,000 young people into work in September 2000, and by October 2001 had helped 339,000 into jobs. It has had a positive effect on levels of youth employment and on the economy more broadly, although, as with other labour market programmes, many of these […]