Showing 81 - 100 of 169 results

  1. Using our insight into EU Exit preparations to highlight learning for government

    Insight Opinion

    Published on:

    Given the wide-reaching impact of membership of the EU, preparing for the UK’s departure from the EU represented a significant challenge to government, with considerable potential consequences for businesses and citizens.   Our programme of work on EU Exit Over the last four years, the NAO has carried out a substantial programme of work on various […]

  2. Auditing the government’s response to COVID-19

    Insight Opinion

    Published on:

    I last posted to this blog in late April as the country was in the teeth of the COVID-19 pandemic, explaining how we were maintaining our operations and adjusting our work programme in the light of the government response to the virus. Now, in late July, most of the UK is gradually emerging from lockdown […]

  3. How data analytics can help with audits

    Insight Opinion

    Published on:

    Data analytics has become an integral part of the audit process. And where a few years ago it was an area where we were exploring and creating tactical solutions to problems, today the NAO, like many organisations, has developed a strong capability and is making significant progress towards the widespread adoption of data analytics across […]

  4. I won’t be satisfied until the NAO is a fantastic place to work for all

    Insight Opinion

    Published on:

    In January of this year, I took on senior level responsibility for leading the NAO’s people agenda as we reviewed and reset our strategy. I quickly recognised that that this was to be a significant undertaking for the organisation, with much work to do if we are to become the exemplar employer that we aspire […]

  5. COVID-19: What it means for the NAO

    Insight Opinion

    Published on:

    With Parliament returning yesterday, I wanted to take the opportunity to reflect on the last few extraordinary weeks and set out what it means for the National Audit Office and its work. Firstly though, on behalf of the whole NAO, I would like to pay tribute to everyone who is working so hard to see […]

  6. Utilising technology when working from home

    Insight Opinion

    Published on:

    COVID-19 is affecting us all. The way we live, work and socialise has changed dramatically. The National Audit Office is no different, our staff are working from home and we will also have an important role to play in reporting on the government’s response to COVID-19. We’re resharing some of our knowledge on how organisations […]

  7. What’s it like to be Chair of the NAO?

    Insight Opinion

    Published on:

    It’s difficult to believe that I have been the Chair of the NAO for nearly six years, but all good things come to an end. Because the term of office is limited by statute, I shall shortly be stepping down. In fact, the advert for my successor is now public.  This has been one of […]

  8. Round-up for Audit Committees

    Insight Good practice guides

    Published on:

    This interactive round-up of NAO publications is intended to help Audit Committees, Boards and other users by outlining the latest NAO resources for governance and oversight, risk management and strategic management issues. It also sets out how to keep in touch with NAO insight on specific issues and/or sectors.

  9. Right data, right place, right time

    Insight Opinion

    Published on:

    Have you ever had the frustration of having to provide the same information about yourself to different government services? Have you ever had to make decisions without information about what does and doesn’t work? Data is fundamental to delivering public services, improving systems and processes, and supporting sound decisions – but accessing accurate data is […]

  10. Major programmes – what are we learning?

    Insight Opinion

    Published on:

    Since we first published our Framework to review programmes in 2017 there has been no let-up in NAO reports on major projects and programmes, most recently on Crossrail, the Emergency Services Network and the Stonehenge by-pass road. From the need to manage the risks of untried approaches to signs warning of unrealistic cost estimates, this […]

  11. Cloud services: asking the right questions

    Insight Opinion

    Published on:

    Cloud services’ can bring cost and performance benefits. But they can also bring new challenges and risks. To help leaders oversee decision-making and implementation of cloud services, we recently published ‘Guidance for audit committees on cloud services’. The magazine, Public Sector Executive, invited us to outline the issues in the article The National Audit Office’s guide […]

  12. Challenges in using data across government

    Insight Good practice guides

    Published on:

    This report draws together our experience of the main challenges and barriers to better use of data across government.

  13. Getting contracts right and responding if they go wrong

    Insight Opinion

    Published on:

    Billions of pounds of cost increase due to contractual change, delays introducing communication networks for our emergency services, potential strains on Army personnel – our recent reports illustrate the huge importance of getting contracts right, and what organisations need to do if they go wrong. They also reinforce the principles discussed in previous posts in […]

  14. Guidance for audit committees on cloud services

    Insight Good practice guides

    Published on:

    Outlining cloud services and their use in government, this guide suggests questions to ask at planning, implementation and management stages.

  15. Framework to review programmes

    Insight Good practice guides

    Published on:

    More recent version available We published an updated version of this framework in April 2021 Background Major programmes are expensive, high profile and carry great uncertainties and risks. It is not surprising that many fall short of their objectives, in terms of cost and/or outcomes. The NAO has completed about 140 reports on major projects […]

  16. Local government in 2019: a pivotal year

    Insight Opinion

    Published on:

    2019 will be a pivotal year for local government in England. Numerous difficult and open-ended questions need rapid resolution, at a time when government focus and capacity is directed elsewhere. Drawing on a number of our recent reports, here I explore some of the challenges facing the sector, from budget cuts and growing social care […]