Digital Britain 2: Putting users at the heart of government’s digital services
Published on:There is scope for greater use of online public services but there are still significant numbers of people who cannot go online or do not wish to do so.
There is scope for greater use of online public services but there are still significant numbers of people who cannot go online or do not wish to do so.
The NAO believes a review of the New Homes Bonus scheme is essential to ensure the Department understands the substantial financial risks to local authorities.
Amyas Morse, the Comptroller and Auditor General, has qualified his audit opinion in respect of two years of financial statements for Firebuy Ltd, covering 2010-11 and the short period in 2011-12 up to the closure of the company in July 2011.
Police forces in England and Wales could make savings by working together to improve their buying power for essential goods and services
This fact sheet highlights the findings from NAO work on good practice in sustainability reporting.
The Department has increased funding for new school places, but there are indications of real strain, with 256,000 new places still needed by 2014/15.
By operating in a more integrated way, government could reduce inefficiencies in public services and deliver a better service to citizens. A case study on the Whole-Place Community Budget pilots points to the potential benefits on offer where public services are integrated more effectively.
By operating in a more integrated way, government could reduce inefficiencies in public services and deliver a better service to citizens.
The government’s procurement strategy has led to savings. But, a cultural shift is needed if government is to obtain all the benefits available.
The Comptroller & Auditor General’s audit opinion of the 2011-12 DCMS accounts was qualified due to the accounts not accurately reflecting the value of certain assets held within the Group.
The Ministry of Justice hosted a consultation on proposals outlined in Transforming Rehabilitation – a revolution in the way we manage offenders.
The NAO has responded to this consultation (February 2013).
HMRC has improved its approach to tackling error and fraud in tax credits but still lost £2.3 billion in 2010-11.
The jobcentre network has coped well in the economic downturn, but must improve performance measures if it is to support claimants effectively.
An NAO review of the Government’s strategy for cyber security indicates that, although at an early stage, activities are already beginning to deliver benefits.
In 2011-12 HMRC maintained its performance while reducing staff and spending but it is too early to tell what the long-term impact of cost reduction will be.
The 2003 contract for hospital consultants delivered many expected benefits, but there is room for improvement in how trusts manage their consultants.
The NAO has reported on the 2012-22 Equipment Plan of the Ministry of Defence.
Amyas Morse, the Comptroller and Auditor General, has refused to sign off fully the 2011-12 Civil Superannuation accounts.
Early action has the potential to improve outcomes and value for money, but evidence of its impact and cost-effectiveness is currently patchy.
The NAO examines central government’s approach to the funding of local authorities as they deal with reduced funding without reducing services.