Executive Agencies can improve how they set targets and do more to ensure that their initiatives are leading to better delivery of services, Sir John Bourn, the Head of the National Audit Office reported today. He presented to Parliament four reports which assess how agencies are seeking to improve public services. Executive Agencies need to […]
Executive Agencies can improve how they set targets and do more to ensure that their initiatives are leading to better delivery of services, Sir John Bourn, the Head of the National Audit Office reported today. He presented to Parliament four reports which assess how agencies are seeking to improve public services. Executive Agencies need to […]
Sir John Bourn, head of the National Audit Office, reported to Parliament today that the financial analysis* carried out for the London Underground Public Private Partnerships cannot, on its own, be expected to show clearly which public or private sector option for managing and funding the Tube will provide better value for money. Sir John […]
A major initiative to secure better quality care by the NHS and improve patients’ confidence in its services has made early progress and is already delivering benefits. However, according to a report by the National Audit Office, progress in implementing ‘clinical governance’ is patchy, varying between and within NHS trusts and between the components of […]
In the context of more than 1 billion people lacking access to safe drinking water and 2.4 billion people lacking basic sanitation facilities, the Department for International Development’s (DFID’s) projects to improve access to water and sanitation in developing countries have been largely successful, the National Audit Office reports today. Between 1997 and 2002 DFID […]
The New Electricity Trading Arrangements (NETA), a complex project to reform the way that electricity is traded in England and Wales, has been associated with a fall in the wholesale price of electricity, but the impact on the bills paid by many domestic consumers has been more limited, according to a report published to Parliament […]
Sir John Bourn reported today on the Customs response to an independent investigation into losses of customs revenue of £668 million because alcohol destined for export had been fraudulently diverted onto the UK market. In February 2001, the National Audit Office reported on the losses of £668m million that had arisen between 1993-2000 because alcohol […]
NHS patients receiving hip replacements have received an improved service over the last three years, according to a report today from the National Audit Office. But it will take time for developments to take full effect and more remains to be done to ensure improved quality of care to patients. This includes making sure that […]
Sir John Bourn, the head of the National Audit Office, has qualified his opinion on the 1999-2000 accounts of the Ordnance Survey, the government Agency responsible for the official mapping of Great Britain. In his report to Parliament on the Agency’s first set of accounts as a Trading Fund, Sir John said that he had […]
Executive Agencies can improve how they set targets and do more to ensure that their initiatives are leading to better delivery of services, Sir John Bourn, the Head of the National Audit Office reported today. He presented to Parliament four reports which assess how agencies are seeking to improve public services. Executive Agencies need to […]
The Department for Work and Pensions have taken reasonable and appropriate action to deal with the Inherited SERPS problem and have made considerable progress in improving their organisation and systems for dealing with the public, according to a report presented to Parliament today by Sir John Bourn, head of the National Audit Office. The provision […]
The Ministry of Defence has done much to improve the management of the major repair and overhaul of land equipment but there is more to do, including addressing the future role and shape of its in-house provider, the Army Base Repair Organisation (ABRO), Sir John Bourn, Head of the National Audit Office, told Parliament today. […]
NHS trusts have achieved a large and sustained reduction in the length of time patients spend in accident and emergency (A&E) departments, largely through improved working practices. This reduction has followed a strongly increased focus, since 2002, by the Department of Health on trusts ensuring that patients spend no more than four hours in A&E. […]
Sir John Bourn, head of the National Audit Office, today welcomed progress made by the Prison Service in introducing programmes designed to help reduce the risk of reoffending but said there needs to be greater consistency in their provision across prisons. Currently around 58 per cent of prisoners are reconvicted within two years of being […]
Head of the National Audit Office, Sir John Bourn, reported today that the Government had made good progress in the development of policy for older people, but should build on this, in particular, by publishing an overall strategy to co-ordinate work across departments, and by ensuring better feedback to older people on how services are […]
Government call centres in general provide a service which is good value for money and over three quarters of callers are satisfied with the services they receive but some centres need to do more to meet the public demand, Sir John Bourn, head of the National Audit Office, reported to Parliament today. He also recommended […]
Student achievement rates in English higher education institutions have remained high during a period of considerable expansion of student numbers, although rates vary widely between institutions. The higher education sector will have to recruit and retain more students from hitherto poorly represented social groups and help them to succeed if the government’s learning targets are […]
The successful commercialisation of intellectual property in agricultural research requires identifying the best opportunities for commercial exploitation of publicly financed research; obtaining further funds to develop and protect ideas; and managing risks when making deals and establishing spin-out companies. These points are brought out in a National Audit Office report today on the performance of […]
Sir John Bourn, head of the National Audit Office, reporting today on the implementation of Integrated Project Teams1 (IPTs) by the Ministry of Defence (MoD) told Parliament that the teams had been introduced rapidly and successfully but needed to evolve further. He also reported that firm direction was now needed from the MoD to maintain […]
Sir John Bourn, the Head of the National Audit Office, told Parliament today that Exercise “Saif Sareea” II, held in Oman in 2001, successfully demonstrated that the United Kingdom is capable of mounting a balanced, coherent force over a long distance. Among the United Kingdom’s allies, only the United States has shown that it could […]