Patients’ experiences of cancer services in England in 2004 have broadly improved on the situation in 2000, when the NHS Cancer Plan was introduced, according to head of the National Audit Office Sir John Bourn. Patients responding to a national survey of cancer patients carried out by the NAO were more positive, to a greater […]
Sir John Bourn, head of the National Audit Office, reported to Parliament today that the financial analysis* carried out for the London Underground Public Private Partnerships cannot, on its own, be expected to show clearly which public or private sector option for managing and funding the Tube will provide better value for money. Sir John […]
Student achievement rates in English higher education institutions have remained high during a period of considerable expansion of student numbers, although rates vary widely between institutions. The higher education sector will have to recruit and retain more students from hitherto poorly represented social groups and help them to succeed if the government’s learning targets are […]
Sir John Bourn reported today on the Customs response to an independent investigation into losses of customs revenue of £668 million because alcohol destined for export had been fraudulently diverted onto the UK market. In February 2001, the National Audit Office reported on the losses of £668m million that had arisen between 1993-2000 because alcohol […]
Executive Agencies can improve how they set targets and do more to ensure that their initiatives are leading to better delivery of services, Sir John Bourn, the Head of the National Audit Office reported today. He presented to Parliament four reports which assess how agencies are seeking to improve public services. Executive Agencies need to […]
Executive Agencies can improve how they set targets and do more to ensure that their initiatives are leading to better delivery of services, Sir John Bourn, the Head of the National Audit Office reported today. He presented to Parliament four reports which assess how agencies are seeking to improve public services. Executive Agencies need to […]
Executive Agencies can improve how they set targets and do more to ensure that their initiatives are leading to better delivery of services, Sir John Bourn, the Head of the National Audit Office reported today. He presented to Parliament four reports which assess how agencies are seeking to improve public services. Executive Agencies need to […]
The Department for International Development responds to the international HIV/AIDS epidemic on a wide number of fronts, and has increased its expenditure in this area in recent years. It has also recently announced an intensified effort to address the epidemic, one of the major threats to international development goals. A National Audit Office report has […]
The Department for Culture, Media and Sport’s decision to provide additional public funding for the English national stadium project at Wembley is an example of well managed risk taking, Sir John Bourn, Head of the National Audit Office said today. The Department, working closely with Sport England, has thoroughly reviewed the project and taken appropriate […]
Sir John Bourn, the head of the National Audit Office, has qualified his opinion on the 1999-2000 accounts of the Ordnance Survey, the government Agency responsible for the official mapping of Great Britain. In his report to Parliament on the Agency’s first set of accounts as a Trading Fund, Sir John said that he had […]
There is a strong rationale for modernising NHS dentistry, but significant risks will have to be managed if the new arrangements announced by the Department of Health are to be effective and provide value for money, according to the National Audit Office. In particular, given the scepticism of some dentists compounded by a lack of […]
The Office of Fair Trading (OFT) has improved its protection of consumers following a November 2000 report by the Committee of Public Accounts, Sir John Bourn, head of the National Audit Office, said today. He also stated that recent changes to legislation should strengthen its work further. But the OFT will need to be vigorous […]
In the context of more than 1 billion people lacking access to safe drinking water and 2.4 billion people lacking basic sanitation facilities, the Department for International Development’s (DFID’s) projects to improve access to water and sanitation in developing countries have been largely successful, the National Audit Office reports today. Between 1997 and 2002 DFID […]
A major initiative to secure better quality care by the NHS and improve patients’ confidence in its services has made early progress and is already delivering benefits. However, according to a report by the National Audit Office, progress in implementing ‘clinical governance’ is patchy, varying between and within NHS trusts and between the components of […]
The New Electricity Trading Arrangements (NETA), a complex project to reform the way that electricity is traded in England and Wales, has been associated with a fall in the wholesale price of electricity, but the impact on the bills paid by many domestic consumers has been more limited, according to a report published to Parliament […]
The Department for Work and Pensions have taken reasonable and appropriate action to deal with the Inherited SERPS problem and have made considerable progress in improving their organisation and systems for dealing with the public, according to a report presented to Parliament today by Sir John Bourn, head of the National Audit Office. The provision […]
Student achievement rates in English higher education institutions have remained high during a period of considerable expansion of student numbers, although rates vary widely between institutions. The higher education sector will have to recruit and retain more students from hitherto poorly represented social groups and help them to succeed if the government’s learning targets are […]
The Ministry of Defence has done much to improve the management of the major repair and overhaul of land equipment but there is more to do, including addressing the future role and shape of its in-house provider, the Army Base Repair Organisation (ABRO), Sir John Bourn, Head of the National Audit Office, told Parliament today. […]
NHS patients receiving hip replacements have received an improved service over the last three years, according to a report today from the National Audit Office. But it will take time for developments to take full effect and more remains to be done to ensure improved quality of care to patients. This includes making sure that […]
Government call centres in general provide a service which is good value for money and over three quarters of callers are satisfied with the services they receive but some centres need to do more to meet the public demand, Sir John Bourn, head of the National Audit Office, reported to Parliament today. He also recommended […]