Recent changes have allowed Government departments to make improved use of money, assets and other resources. Many departments have begun to take advantage of these tools but they can still do more to better manage what they have so that they can deliver high quality public services, Sir John Bourn, the head of the NAO, […]
Sir John Bourn, head of the National Audit Office, told Parliament today that, since the 1995 drought, leakage in England and Wales has been reduced by some 1.8 million cubic metres a day, equivalent to the amount of water used daily by more than 12 million people. The National Audit Office examined how the Office […]
The museums and galleries core funded by the Department for Culture, Media and Sport raised over £100 million in addition to their government grant last year. They used this income to help them invest in their collections, buildings and facilities and to promote access to their collections through financing touring exhibitions, education, and outreach work. Today’s […]
New trains on Britain’s railways are bringing significant benefits to passengers, according to a report by the National Audit Office. Most have been late entering service, however, and it is unlikely that the statutory deadline of December 2004 for removing all the oldest slam-door trains from the network will be met. Lack of capacity to […]
Sir John Bourn, head of the National Audit Office, reported to Parliament today that the new Laganside Courts complex in Belfast, opened in February 2002, is delivering significant benefits. The combination of Crown, County and Magistrates’ Courts has improved upon the previously dissipated nature of court provision in Belfast. Initial reactions from court users have […]
Sir John Bourn, head of the National Audit Office, reported to Parliament today that he had identified five critical issues which departments must pay careful attention to if the extra £61 billion spent on improving public services over the next three years is to have its full impact. It is too early to tell whether […]
Sir John Bourn, Head of the National Audit Office, told Parliament today that the British Library is responding well to the opportunities and challenges of providing services in the electronic era, that the Library has undergone significant and beneficial organisational change, and that it has made important recent improvements to the services that it offers […]
Sir John Bourn, head of the National Audit Office, reported today on the mixed success with which the Department for Environment, Food and Rural Affairs (Defra) is transposing European legislation uinto UK law and preparing for its implementation. Defra deals with more European legislation than any other government department, and its mixed success demonstrates how […]
Sir John Bourn, head of the National Audit Office, told Parliament today that the pioneering 31-year *Private Finance Initiative deal to redevelop the office accommodation of the Inland Revenue and Department of Social Security in Newcastle is likely to deliver the improved accommodation sought. This would be at a higher direct cost than continuing with […]
A National Audit Office report today finds that NHS trusts need to do more to identify property they no longer need and dispose of it more quickly and effectively. Better management could bring forward some sales and release significant sums for use elsewhere in the NHS. The NHS has one of the largest estates in […]
A large proportion of schools in England provide high standards of education, with pupil attainment improving in primary and secondary schools. However, some schools are performing less well. The Department for Education and Skills and Ofsted use several definitions to identify schools that are performing poorly and need additional support; among the 1,557 schools included […]
The development of the national Air Quality Strategy provides a good example of modern policy-making practices, and further improvements can be made, according to a National Audit Office report. The NAO used the development of the second Air Quality Strategy (published in January 2000) to examine the policy development processes of the former Department of […]
In recent years the Highways Agency has improved the condition of England’s motorway and trunk roads network and has also strengthened the management and delivery of its maintenance programme. But, according to a National Audit Office report, there is scope for the Agency to make further improvements in measuring the condition of the network, targeting […]
The National Audit Office reported today that there was limited assurance that the price of the three Tube PPPs was reasonable, and some uncertainty about the eventual price although any price revisions have to meet tests of economy and efficiency. The complexity of the PPPs resulted from the scale of the deals, innovative output specifications […]
The National Audit Office reported today that there was limited assurance that the price of the three Tube PPPs was reasonable, and some uncertainty about the eventual price although any price revisions have to meet tests of economy and efficiency. The complexity of the PPPs resulted from the scale of the deals, innovative output specifications […]
Sir John Bourn, head of the National Audit Office, reported today that the Office of Government Commerce (OGC) has had a positive impact in improving departments procurement of goods and services but that there are several key areas for improvement. The NAO report confirms that by 31 March 2003 departments had generated savings of 1.6 […]
Government forms filled in by citizens can be made shorter and much easier to use leading to better access to services and considerable efficiency gains, Sir John Bourn, the head of the NAO, reported to Parliament today. Forms remain essential to the delivery of a wide range of government services. If forms are well designed […]
Sir John Bourn, head of the National Audit Office, today reported to Parliament that properly planned and managed risk taking by government departments can promote innovation and lead to improved value for money for taxpayers. Departments are increasingly considering how best to devise and implement effective risk management strategies. By September 2000, all departments must […]
Since its creation in 2001, the Public Guardianship Office has improved the quality of information it receives on the stewardship of the financial affairs of people who lose mental capacity. It has begun to target its scrutiny, reducing the regulatory burden on some receivers deemed to be a lower risk, and in some cases where […]
Sir John Bourn, head of the National Audit Office, reporting today on the top 20 defence equipment projects in demonstration and manufacture, told Parliament that the Ministry of Defence is meeting the technical requirements of the majority of its customers, whilst continuing to improve cost control and beginning to bring delays under control. On the […]