Sir John Bourn, head of the National Audit Office, reported today that significant success has been achieved on key Government homelessness targets. There have been large falls in the numbers of people sleeping rough and families with children living in Bed & Breakfast accommodation as an emergency response to homelessness. But more work remains to […]
Consumers of basic services delivered by pipes and wires have benefited from lower prices and more reliable services as a result of the way these networks have been regulated, according to a report published today by Sir John Bourn, head of the National Audit Office. The approach to regulation does, however, have some inherent limitations […]
Sir John Bourn, the Head of the NAO, reported to Parliament today that there has been progress in capturing for the nation more of the economic and social benefits of scientific research funded by the taxpayer. Commercialisation can range from making research outputs available to all, free of charge, to forming companies to develop innovative […]
Sir John Bourn, head of the National Audit Office, told Parliament today that since electricity supply competition began in September 1998 more than 6.5 million customers – one in four – have saved money by changing supplier. Domestic electricity customers as a whole have seen their electricity bills fall by some £750 million a year since […]
The National Audit Office reported today that, four years into the 10-year NHS Cancer Plan, substantial progress has been made in meeting the Plan’s targets. The thirty-four cancer networks which have been established have achieved important improvements in delivering cancer services across England. However, the networks need to be more effective and to develop partnership […]
Water and sewerage companies have taken action to remove the risk of sewer flooding from 3,300 properties in England and Wales since 2000. Ofwat has played an important role in achieving this reduction, according to a report published today by Sir John Bourn, head of the National Audit Office. However, Ofwat and companies face a […]
Sir John Bourn, head of the National Audit Office, told Parliament today that the Home Office will get what it wants at a good price from the PFI deal to provide serviced headquarters accommodation for 3450 Home Office and Prison Service staff, but risks remain. The Home Office is due to move into the new […]
The Department has stemmed the fall in the percentage of people filing their tax returns by the deadline, so that just over 90 per cent file their returns by the end of January each year, according to the National Audit Office. However, an estimated £1.1 billion of income tax was outstanding from 1.1 million overdue […]
New trains on Britain’s railways are bringing significant benefits to passengers, according to a report by the National Audit Office. Most have been late entering service, however, and it is unlikely that the statutory deadline of December 2004 for removing all the oldest slam-door trains from the network will be met. Lack of capacity to […]
Sir John Bourn, Head of the National Audit Office, told Parliament today that the British Library is responding well to the opportunities and challenges of providing services in the electronic era, that the Library has undergone significant and beneficial organisational change, and that it has made important recent improvements to the services that it offers […]
Sir John Bourn, head of the National Audit Office, reported today on the mixed success with which the Department for Environment, Food and Rural Affairs (Defra) is transposing European legislation uinto UK law and preparing for its implementation. Defra deals with more European legislation than any other government department, and its mixed success demonstrates how […]
Recent changes have allowed Government departments to make improved use of money, assets and other resources. Many departments have begun to take advantage of these tools but they can still do more to better manage what they have so that they can deliver high quality public services, Sir John Bourn, the head of the NAO, […]
The museums and galleries core funded by the Department for Culture, Media and Sport raised over £100 million in addition to their government grant last year. They used this income to help them invest in their collections, buildings and facilities and to promote access to their collections through financing touring exhibitions, education, and outreach work. Today’s […]
A large proportion of schools in England provide high standards of education, with pupil attainment improving in primary and secondary schools. However, some schools are performing less well. The Department for Education and Skills and Ofsted use several definitions to identify schools that are performing poorly and need additional support; among the 1,557 schools included […]
Sir John Bourn, head of the National Audit Office, reported to Parliament today that the new Laganside Courts complex in Belfast, opened in February 2002, is delivering significant benefits. The combination of Crown, County and Magistrates’ Courts has improved upon the previously dissipated nature of court provision in Belfast. Initial reactions from court users have […]
Sir John Bourn, head of the National Audit Office, told Parliament today that, since the 1995 drought, leakage in England and Wales has been reduced by some 1.8 million cubic metres a day, equivalent to the amount of water used daily by more than 12 million people. The National Audit Office examined how the Office […]
Sir John Bourn, head of the National Audit Office, reported to Parliament today that he had identified five critical issues which departments must pay careful attention to if the extra £61 billion spent on improving public services over the next three years is to have its full impact. It is too early to tell whether […]
The development of the national Air Quality Strategy provides a good example of modern policy-making practices, and further improvements can be made, according to a National Audit Office report. The NAO used the development of the second Air Quality Strategy (published in January 2000) to examine the policy development processes of the former Department of […]
There is scope to reduce the balances held in the National Lottery Distribution Fund, which stood at 2.7 billion in March 2004, according to a report published today by Sir John Bourn, head of the National Audit Office. But significant reductions could take time and lottery distributors face a range of uncertainties and risks in […]
In recent years the Highways Agency has improved the condition of England’s motorway and trunk roads network and has also strengthened the management and delivery of its maintenance programme. But, according to a National Audit Office report, there is scope for the Agency to make further improvements in measuring the condition of the network, targeting […]