Search results for 'Performance management'

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  1. The NHS at 75: what have decades of NAO audits told us?

    Insight Opinion

    Published on:

    Senior Audit Manager Natalie Low gives an NAO perspective on the NHS as it turns 75. What has many decades of the NAO auditing one of the largest employers in the world revealed?

  3. Investigation into HMRC’s contract with Concentrix

    Report Value for money

    Published on:

    HM Revenue & Customs’ (HMRC’s) contract with Synnex-Concentrix UK Ltd was terminated in November 2016. The contract was designed to add capacity to HMRC’s programme of interventions to prevent or detect error and fraud in personal tax credits awards. HMRC estimated that the contract would save £1 billion over its three year life time and an estimated £193 million, excluding Concentrix’s costs, had been saved by the time of contract termination.

  4. Improving the prison estate

    Press release

    Published on:

    This report examines the condition and capacity of HM Prison and Probation Service’s prison estate.

  5. Choosing the right FABRIC

    Insight Good practice guides

    Published on:

    A joint publication by the NAO, HM Treasury, Cabinet Office, Audit Commission and Office for National Statistics summarising our common thinking on this subject, in particular the need for a good system of performance information to be Focused, Appropriate, Balanced, Robust, Integrated and Cost Effective.

  9. The performance and management of hospital PFI contracts

    Report Value for money

    Published on:

    Most PFI hospital contracts are well-managed and the evidence indicates that they are currently achieving the value for money expected when the contracts were signed. There continue to be risks, however, to the long-term value for money of these contracts.

  10. Department for International Development – Performance Management Helping to Reduce World Poverty

    Report Value for money

    Published on:

    The Department for International Development lead the United Kingdom’s commitment to the elimination of world poverty and are a key player in the international development community seeking to reduce by half by 2015 the proportion of people living in extreme poverty. Currently, over 1 billion people live on less than $1 per day. The Department’s […]

  12. Governance and transparency

    The NAO’s governance arrangements ensure that we operate effectively and transparently with due oversight while maintaining our independence.

  15. Spending Review 2015

    Press release

    Published on:

    There have been improvements in the way government plans and manages public sector activity, but the NAO does not consider that there exists a coherent, enduring framework for planning and management.

    This report is published alongside ‘Government’s management of its performance: progress with single departmental plans’.

  17. Memorandum: Service Family Accommodation update

    Briefing

    Published on:

    This memorandum has been prepared to support the Committee of Public Accounts’ consideration of the Ministry of Defence’s provision of accommodation to its service personnel.

  18. NAO Diversity and Inclusion Annual Report 2016-17

    Corporate information

    Published on:

    This report summarises our progress over the second year of the 2015-2018 Diversity & Inclusion strategy. As part of our commitment to the Public Sector Equality Duty we also publish equality data in a separate report.

  20. Departmental Overview 2015-16: Home Office

    Overview Departmental overview

    Published on:

    This Departmental Overview looks at the Home Office and summarises its performance during the year ended March 2016, together with our recent reports on it.