Search results for 'Fraud and error'

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  1. COVID-19 business grant schemes

    Report Value for money

    Published on:

    This report looks at BEIS’s oversight of the schemes, its understanding of what the schemes achieved, and how well it worked with local authorities.

  2. Reducing losses in the benefits system caused by customers’ mistakes

    Report Value for money

    Published on:

    DWP does not yet have enough evidence to demonstrate that its activities to reduce the cost of mistakes by customers have been value for money. Although mistakes are difficult to detect, correct and prevent, the scale of overpayments and underpayments demonstrates a clear need for improvement.

  3. Minimising the cost of administrative errors in the benefit system

    Report Value for money

    Published on:

    DWP has not reduced the mistakes made by staff processing benefits. In 2009-10 it overpaid an estimated £1.1 billion and made underpayments of £500 million. However, the scale of the challenge facing the Department should not be underestimated.

  5. HM Revenue & Customs 2020-21 Accounts

    Report Financial audit

    Published on:

    Gareth Davies, the Comptroller and Auditor General of the National Audit Office, has reported on the 2020-21 accounts of HM Revenue & Customs.

  6. Energy bills support

    Press release

    Published on:

    BEIS worked quickly to introduce financial support for rising energy bills (currently estimated at £69bn), recognising it had to make compromises.

  8. One in five legacy benefit claimants not switching to Universal Credit

    Press release

    Published on:

    One in five people on Tax Credits who were invited to move to Universal Credit (UC) did not then claim UC and had their benefits stopped, according to a new report by the National Audit Office (NAO). The coalition government proposed UC in 2010 to replace six means-tested benefits for working-age households.1 DWP estimates that […]

  10. HM Revenue & Customs: Management of Tax Debt

    Report Value for money

    Published on:

    HMRC has improved how it manages debts owed to it by taxpayers, according to a report by the National Audit Office. The amount of money owed has reduced from 4.3 per cent of tax collected in 2005-06 to 3.8 per cent in 2007-08. The age of the direct tax debt has also reduced. Over the […]

  11. Tax measures to encourage economic growth

    Report Value for money

    Published on:

    Although government provides billions in tax reliefs each year to encourage growth, it does not monitor or evaluate them closely enough.

  12. Confirmed impacts: Learning from the experience of welfare reform

    Report

    Published on:

    This impacts case study shows how DWP has responded to our reviews of several welfare reform programmes, including by improving financial controls, contract management, and the way it manages its portfolio of change programmes.

    It is one example of financial or non-financial benefits realised in 2014 as a result of our involvement, all of which are set out in our interactive PDF.

  14. Good practice in tackling external fraud

    Insight Good practice guides

    Published on:

    The purpose of the guide is to demonstrate and explain some of the good practices used by organisations in tackling external fraud. It includes checklists to help you assess your current practices.

  15. Department for Work and Pensions: Management of benefit overpayment debt

    Report Value for money

    Published on:

    Today the National Audit Office has reported that the Department for Work and Pensions increased recoveries of benefit overpayments from £180 million in 2005-06 to £272 million in 2007-08, and preliminary results suggest that the Department has achieved its recovery target of £279 million for 2008-09. But recoveries are not keeping pace with the rate […]

  18. Investigation into HMRC’s contract with Concentrix

    Report Value for money

    Published on:

    HM Revenue & Customs’ (HMRC’s) contract with Synnex-Concentrix UK Ltd was terminated in November 2016. The contract was designed to add capacity to HMRC’s programme of interventions to prevent or detect error and fraud in personal tax credits awards. HMRC estimated that the contract would save £1 billion over its three year life time and an estimated £193 million, excluding Concentrix’s costs, had been saved by the time of contract termination.

  19. Department for Work and Pensions 2012-13 accounts

    Report Financial audit

    Published on:

    The DWP has not to date achieved value for money in the development of Universal Credit and to do so in future it will need to learn the lessons of past failures.

  20. Investigation into the Bounce Back Loan Scheme

    Press release

    Published on:

    This investigation describes the scheme’s purpose and how it functions, performance to date, and how government manages value-for-money risks.