Tackling tax credits error and fraud
Published on:HMRC has improved its approach to tackling error and fraud in tax credits but still lost £2.3 billion in 2010-11.
Showing 761 - 780 of 2227 results
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Responding to change in jobcentres
Published on:The jobcentre network has coped well in the economic downturn, but must improve performance measures if it is to support claimants effectively.
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The UK cyber security strategy: Landscape review
Published on:An NAO review of the Government’s strategy for cyber security indicates that, although at an early stage, activities are already beginning to deliver benefits.
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HM Revenue and Customs: Progress on reducing costs
Published on:In 2011-12 HMRC maintained its performance while reducing staff and spending but it is too early to tell what the long-term impact of cost reduction will be.
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Managing NHS hospital consultants
Published on:The 2003 contract for hospital consultants delivered many expected benefits, but there is room for improvement in how trusts manage their consultants.
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Ministry of Defence: Equipment plan 2012-2022
Published on:The NAO has reported on the 2012-22 Equipment Plan of the Ministry of Defence.
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Financial sustainability of local authorities
Published on:The NAO examines central government’s approach to the funding of local authorities as they deal with reduced funding without reducing services.
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The impact of government’s ICT savings initiatives
Published on:Government initiatives to reduce ICT spending are starting to work but the challenge will be to use ICT to reform public services and how government works.
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HM Courts and Tribunals Service Trust Statement for the year ended 31 March 2012
Published on:HMCTS has improved its ability to provide financial information on fines and penalty transactions but significant issues remain with key data systems.
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HM Treasury: Planning for economic infrastructure
Published on:The NAO has highlighted five risks to the value for money of some national infrastructure projects.
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Ministry of Defence – The Major Projects Report 2012
Published on:There are signs MOD has begun to make trade-offs with cost, time and technical requirements. But some major projects still suffer cost rises and delay.
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Observations on the Ministry of Defence major investment approval process
Published on:There have been some encouraging signs of improvement in the robustness of the approvals process in recent years but there remain a number of areas where a greater focus would add value.
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Office of Fair Trading: regulating consumer credit
Published on:Regulation of the consumer credit market is providing benefits to consumers, but is not minimizing consumer harm from unscrupulous trading practices.
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HM Revenue & Customs: Customer service performance
Published on:Despite some welcome improvements, HMRC’s performance in answering calls from the public is poor value for money.
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A commentary for the Committee of Public Accounts on the Work Programme outcome statistics
Published on:This commentary, on the first set of Work Programme data, has been produced for the Committee of Public Accounts.
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Progress in making NHS efficiency savings
Published on:The NHS made a substantial amount of efficiency savings in 2011-12. These will need to be sustained and built on if savings targets are to be met.
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Streamlining farm oversight
Published on:Farm oversight activity does not deliver value for money for the taxpayer and continues to burden compliant farmers unnecessarily.
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Lessons from cancelling the InterCity West Coast franchise competition
Published on:The competition to let this franchise lacked oversight. The full cost to the taxpayer is unknown, but likely to be significant.
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The London 2012 Olympic Games and Paralympic Games: post-Games review
Published on:The NAO has underlined the success of the 2012 Games and stressed the importance of building on that success to deliver legacy benefits.
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Peterborough and Stamford Hospitals NHS Foundation Trust
Published on:The Trust board’s poor financial management and procurement of an unaffordable PFI scheme have left the Trust in a critical financial position.