This page is part of our decommissioning toolkit. Regular relationships assessment Clear information & clarity of purpose Fully share processes and measurement Combine hard and soft data reports Build challenge and big-picture into processes Harness innovation available from whole team Foremost in our research was to understand the role of relationship measurement systems in support […]
The report details progress by HMRC in stabilising and operating the PAYE service and its progress towards the implementation of its new Real Time Information service. The report also covers HMRC’s performance in tackling VAT fraud, and in reducing error and fraud in personal tax credits.
The report focuses on how the Department for Environment, Food & Rural Affairs is preparing to exit from the EU. It is part of a series of NAO briefings on the key bodies in the centre of government and the major spending departments that have to deliver Exit programmes.
20 December 2017
The Comptroller and Auditor General has today qualified his audit opinion on the 2011-12 Social Fund White Paper Account.
This report considers the administration of the Scottish income tax in 2017-18.
We investigated the Ministry of Defence’s progress with submarine disposal and in implementing the projects needed to make this work.
Reported fraud in Employment Programmes is low despite past flaws such as in the New Deal. New improvement controls are better, yet risks remain.
The Department of Health has until recently been focusing on speed of response as a measure of performance of the ambulance service, rather than on clinical outcomes. The service achieves high levels of public satisfaction but there are wide variations in ambulance trusts’ efficiency. The system has not delivered the best value for money to date.
This investigation examines the recent increase in identified errors in Carer’s Allowance and attempts to recover overpayments.
The MOD is buying more inventory than it uses and not consistently disposing of stock it no longer needs using money that could be spent elsewhere.
In this report we outline what HM Courts and Tribunals Service’s (HMCTS) change portfolio to modernise and upgrade the justice system will deliver, consider early progress against plans and explore how HMCTS and its partners have managed the change portfolio and the risks it faces in the future.
The Pensions Regulator and other agencies regulating defined contribution pension schemes should take a concerted approach towards collecting evidence and assessing risks to members.
This page is part of our successful commissioning toolkit. This section summarises sections on risk management in “Intelligent Monitoring: an Element of Financial Relationships with Third Sector Organisations” published by the National Audit Office in 2009. What is risk management? Any financial agreement carries some risk [Note 1]. Manage risk, do not seek to eliminate it. […]
A major HMRC programme to improve the way it tackles evasion delivered £4.32 billion of additional tax yield, reduced staff numbers and improved compliance work. However the Department is not yet exploiting the full potential of its new systems.
This report focuses on what Official Development Assistance spending is achieving in practice.
Savings the BBC has made from senior manager redundancies exceed the cost of severance payments but it has too often breached its policies on severance payments for senior managers.
This report considers the work that government has been undertaking at the border to prepare for a no-deal EU exit.
The Department is exerting stronger oversight and sanctioning under-performing providers but there remain issues to resolve, such as more timely identification of underperformance and ineligible payments.
This report examines how effectively Ofgem has used electricity network price controls to protect consumers and achieve government’s environmental goals.
The NAO has reported on the 2012-22 Equipment Plan of the Ministry of Defence.