NAO Diversity and Inclusion Annual Report 2023-24
Published on:An assessment of our current position and details of the targets we have set to be a diverse and inclusive organisation at all levels.
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Showing 41 - 60 of 1294 results
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Progress in implementing Universal Credit
Published on:One in five people on Tax Credits who were invited to move to Universal Credit (UC) did not then claim UC and had their benefits stopped.
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Transport accessibility to local services: a journey time tool – Raw Data files
The files below are the raw data that powers our data visualisation tool. We have provided these .csv format files as an accessible alternative for those who are unable to make use of the data visualisation.
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Overcoming challenges to managing risks in government
Published on:A guide for senior leaders and risk practitioners across government with ways to help overcome the challenges to managing risks.
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Administration of Welsh rates of income tax 2021-22
Published on:This report examines HMRC’s administration of Welsh income tax.
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NAO Annual Report and Accounts 2023-24
Published on:A detailed account of all our work, our performance progress and the impact of our work in 2023-24.
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HMRC customer service
Published on:Customers cumulatively spent 798 years on hold waiting to speak with HM Revenue & Customs (HMRC) in 2022-23.
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NAO Transparency Report 2023-24
Published on:Includes findings from external and internal inspection reviews of our audits and gives details on the quality of all our audit work.
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Use of artificial intelligence in government
Published on:AI presents the government with opportunities to transform public services potentially delivering billions of pounds in productivity savings.
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The Digital Strategy for Defence: A review of early implementation
Published on:This report examines the MoD’s progress implementing digital transformation.
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Modernising Defra’s ageing digital services
Published on:This report examines whether Defra has a full understanding of its legacy challenges, including cyber security risks, and if its plans to address the problem are realistic, achievable and aligned to future needs.
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Insights teams
Our Insights teams provide insights and expertise on how public services can be improved.
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Mapping the Justice landscape
Published on:This piece explains how the NAO uses spatial analytics to bring audit teams closer to the data and visualise the complex geographic relationships at work behind the scenes in the justice system.
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Support for vulnerable adolescents
Published on:This study examines whether government understands what is needed to effectively identify and support vulnerable adolescents who are at risk of avoidable adverse outcomes, and who may need costly government interventions if their needs are not addressed.
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Freedom of Information Publication Scheme: Policies and procedures for conducting our business
The NAO makes its policies and procedures for conducting its business available to the public. This includes the NAO records policy, health and safety policy and code of conduct.
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Fit for purpose? Modernising government’s outdated digital services
Published on:This opinion piece looks at the issues raised by the NAO’s recent report on how Defra is gradually modernising it’s digital services.
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Our history
The National Audit Office has existed in its present form since 1983. A public audit function for central government within the UK has a much longer history.
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Improving productivity could release tens of billions for government priorities
Published on:In his annual speech in Parliament, Gareth Davies, head of the NAO, said government can provide people with better public services despite the challenging fiscal backdrop.
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Improving government data: what needs to change?
Published on:If the government wants to modernise, it must start with its data – but addressing the government’s data issues isn’t easy.
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Efficiency savings require learning past lessons
Published on:Gareth Davies, head of the NAO, outlines lessons from NAO reports into the government’s handling of COVID-19 in a keynote speech at the Houses of Parliament.