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  2. English Partnerships – Regeneration of the Millennium Dome and Associated Land

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    The second attempt to find a worthwhile use for the Millennium Dome and associated land on the Greenwich Peninsula avoided many of the problems of the earlier abortive sale competition. It has led to a deal which looks capable of meeting government’s objectives as the Peninsula is developed over the next two decades, Sir John […]

  3. PFI: The STEPS Deal

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    Sir John Bourn, head of the National Audit Office today reported to Parliament on the £1.5 billion Strategic Transfer of the Estate to the Private Sector (STEPS) PFI deal entered into by Inland Revenue and Customs and Excise with a private sector consortium known as Mapeley STEPS. The deal incorporates the transfer of the ownership […]

  4. Office of Water Services: Leakage and Water Efficiency

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    Sir John Bourn, head of the National Audit Office, told Parliament today that, since the 1995 drought, leakage in England and Wales has been reduced by some 1.8 million cubic metres a day, equivalent to the amount of water used daily by more than 12 million people. The National Audit Office examined how the Office […]

  5. Improving Service Delivery: The Food Standards Agency

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    Executive Agencies can improve how they set targets and do more to ensure that their initiatives are leading to better delivery of services, Sir John Bourn, the Head of the National Audit Office reported today. He presented to Parliament four reports which assess how agencies are seeking to improve public services. Executive Agencies need to […]

  6. The UK competition regime

    Press release

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    The newly-created Competition and Markets Authority has made significant progress in improving how the UK’s competition regime works, and it is now more coherent than before. Business awareness of competition law, however, is low and while it has improved the robustness of its enforcement casework, the regime has so far not produced a substantial flow of enforcement decisions or fines.

  7. BIS’s capital investment in science projects

    Press release

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    The Department for Business, Skills and Innovation has not used good quality information to decide which science capital projects to invest in to optimise scientific and economic benefits.

  8. Ministry of Defence: The Rapid Procurement of Capability to Support Operations

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    The National Audit Office report on Urgent Operational Requirements (UORs), whereby the Ministry of Defence (MoD) uses a streamlined version of its procedures to support operations by buying equipment quickly, finds that UORs are a necessary and increasingly important feature of operations and that the Department has shown impressive ingenuity to deliver urgent requirements to […]

  9. The Ministry of Defence’s arrangement with Annington Property Limited

    Press release

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    The Ministry of Defence (the Department) has committed itself to annual rental bills of nearly £200 million and lost out on billions of pounds of asset value as a result of selling and leasing back the majority of its married quarters estate to Annington Property Limited in 1996 because of the subsequent steep increase in house prices and rents.

  10. Ministry of Defence – Battlefield Helicopters

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    Pooling the Royal Navy’s, Army’s and Royal Air Force’s battlefield helicopters has brought significant benefits, Sir John Bourn, the head of the National Audit Office, told Parliament today. Efficiencies have been produced through a joined up approach, by standardising procedures and removing duplication, but there is a large shortfall in helicopter capability and further improvements […]

  13. Office for National Statistics: Outsourcing the 2001 Census

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    Sir John Bourn, head of the National Audit Office, reported to Parliament today on the difficulties faced by the Office for National Statistics (ONS) in outsourcing elements of the 2001 Census. The Census is expected to deliver good quality population data within the overall budget of £207 million. However, the appointment of professional advisors was […]

  15. Refinancing the Public Private Partnership for National Air Traffic Services

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    Sir John Bourn, head of the National Audit Office, reported today that the refinancing of the public private partnership for NATS, completed late last year, has put the Company on a much more robust financial footing, enabling it to make further vital investment to expand the capacity of Air Traffic Control to meet future growth […]

  16. Progress on the Channel Tunnel Rail Link

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    The National Audit Office’s report finds that London & Continental Railways (LCR) successfully completed the construction of Section 1 of the Channel Tunnel Rail Link (CTRL) on time and at a cost slightly below the target set in the 1998 restructuring. Drawing on the reasons for this achievement, the NAO report highlights lessons for other […]

  17. Financial services mis-selling: regulation and redress

    Press release

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    The Financial Conduct Authority cannot know whether its activities are reducing the overall scale of financial services mis-selling to consumers. The most prominent example of mis-selling is Payment Protection Insurance (PPI). Between April 2011 and November 2015, firms paid out £22.2 billion in compensation to more than 12 million customers who had bought PPI.

  18. Improving public transport in England through light rail

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    Modern light rail systems, such as Croydon Tramlink and Manchester Metrolink, have brought significant benefits to passengers, according to a report Parliament by the head of the National Audit Office, Sir John Bourn. They deliver fast, frequent and reliable services and provide a comfortable and safe journey. Their modern look and attractive services have enhanced […]

  19. Transforming performance of HM Customs and Excise through electronic service delivery

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    Also available: Incentivization of e-government (404 kb). HM Customs and Excise’s major programme to use e-technology to improve the efficiency of their business operations and services, although at an early stage, is already showing signs of being able to transform the department’s performance. However, today’s report to Parliament by head of the National Audit Office […]

  20. Early Years: Progress in Developing High Quality Childcare and Early Education Accessible to All

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    Nearly 100,000 new childcare places have been created for pre-school children since 1998 and the Government is on course to meet its targets for the provision of free part-time early education for three- and four-year-olds. But Sir John Bourn, head of the National Audit Office, reported today that more needs to be done to ensure […]