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  1. Investigation into HMRC’s contract with Concentrix

    Press release

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    HM Revenue & Customs’ (HMRC’s) contract with Synnex-Concentrix UK Ltd was terminated in November 2016. The contract was designed to add capacity to HMRC’s programme of interventions to prevent or detect error and fraud in personal tax credits awards. HMRC estimated that the contract would save £1 billion over its three year life time and an estimated £193 million, excluding Concentrix’s costs, had been saved by the time of contract termination.

  2. The PFI Contract for the redevelopment of West Middlesex University Hospital

    Report Value for money

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    The redevelopment of the West Middlesex hospital should assist the NHS in delivering modern, high quality healthcare in London, Sir John Bourn, Head of the National Audit Office reported to Parliament today. As a result of letting a 35 year PFI contract with a net present value of £125 million to the Bywest consortium, the […]

  5. The Operational Performance of PFI Prisons

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    Sir John Bourn, head of the National Audit Office, reported to Parliament today that the seven operational PFI prisons are bringing benefits to the Prison Service. One of the key benefits is that the existence of PFI prisons has encouraged the public sector to improve its performance. For instance, Prison Service management teams have recently […]

  6. The Radiocommunications Agency’s Joint Venture With CMG

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    Sir John Bourn, head of the National Audit Office, reported to Parliament today that the Radiocommunications Agency* has successfully entered into a partnership with CMG plc**, a global Information and Communications Technology group, which could result in significant financial savings. In June 1998 the Agency and CMG plc established a joint venture company, Radio Spectrum […]

  7. Ministry of Defence: Non-Competitive Procurement in the Ministry of Defence

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    Competition helps provide value for money and the Ministry of Defence (MOD) uses non-competitive procurement only where there are compelling reasons. It may not always be practicable or sensible to use competitive procurement, however, and over the last five years one quarter of the annual £9 billion defence equipment and services budget has been spent […]

  8. Innovation in PFI Financing: The Treasury Building Project

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    Sir John Bourn, Head of the National Audit Office, told Parliament today that the funding competition used to finance the refurbishment of the Treasury building in Whitehall saved the taxpayer £13 million. The competition resulted in savings of 7% of the cost of the deal over the lifetime of the project and assisted greatly in […]

  9. Department of the Environment, Transport and the Regions: The Channel Tunnel Rail Link

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    Sir John Bourn, Head of the National Audit Office, told Parliament today that although the Private Finance Initiative deal for the construction of the Channel Tunnel Rail Link was in many respects unique, the lessons to be learned from the project’s near collapse are not. The report makes three key points. In negotiating with the […]

  10. BBC TV Licence fee collection

    Press release

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    The BBC has improved the value for money of its activity, but there is scope to make improvements, particularly on licence fee evasion and the incomplete transition programme.

  11. National Citizen Service

    Press release

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    Having shown that the concept of a national citizen service has something to offer young people, to demonstrate value for money the OCS and the Trust now need to show they can grow NCS as intended and run it at a more affordable cost to the taxpayer.

  13. The delays in administering the 2005 Single Payment Scheme in England

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    Difficulties encountered by a government agency in making payments under the EU’s Single Payment Scheme have caused distress to a significant minority of farmers, cost farmers money in additional interest and bank charges, and undermined the farming industry’s confidence in the agency, according to a report published today. The study by the National Audit Office […]

  14. The Financial Analysis for the London Underground Public Private Partnerships 

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    Sir John Bourn, head of the National Audit Office, reported to Parliament today that the financial analysis* carried out for the London Underground Public Private Partnerships cannot, on its own, be expected to show clearly which public or private sector option for managing and funding the Tube will provide better value for money. Sir John […]

  15. Managing the HMRC Estate

    Press release

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    By reducing the number of its offices and moving to a regional centre model HM Revenue & Customs (HMRC) hopes to significantly reduce its running costs and modernise the way it works. HMRC’s original plan has proved unrealistic and is now reconsidering the scope and timing of the programme. Any changes will need to be carefully managed to avoid diminishing the long term value of the strategy.

  16. Dealing with the complexity of the benefits system

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    Sir John Bourn, head of the National Audit Office, reported today on the complexity of the benefits system, which he considers is one of the most important issues affecting the performance of the Department for Work and Pensions. According to the report to Parliament, tackling the problems associated with a complex system requires a systematic […]

  18. The new generation electronic monitoring programme

    Press release

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    The case for a huge expansion of electronic monitoring using GPS was unproven, but the Ministry of Justice pursued an overly ambitious and high risk strategy anyway. Ultimately it has not delivered.

  19. Delivering Carrier Strike

    Press release

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    The Department has made good progress since we last reported on Carrier Strike, however it still has a lot to do to meet its targets at the end of 2020.

  20. Crown Commercial Service

    Press release

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    It is not possible to show that the Crown Commercial Service has achieved more than departments would otherwise have achieved by buying common goods and services themselves.