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  1. Maintaining strategic infrastructure: roads

    Report Value for money

    Published on:

    The lack of predictability of funding for highways authorities has practical implications for road networks and may lead to increased costs in the long term.

  2. Decommissioning toolkit
    Planning decommissioning: What does good practice look like?

    This page is part of our decommissioning toolkit. The table outlines what good practice should look like in some of the key areas relating to planning decommissioning. It then identifies the risks of not following this good practice and looks at how these risks might be mitigated or what actions commissioners can take when the […]

  6. Charges for customer telephone lines

    Report Value for money

    Published on:

    Government is continuing to make extensive use of higher rate telephone numbers for customer telephone lines, despite efforts by departments to reduce their use.

  8. The Border Force: securing the border

    Report Value for money

    Published on:

    The Border Force has successfully implemented full passenger checks and cut queuing times but at the cost of maintaining other aspects of border security.

  9. Decommissioning toolkit
    Best Practice Model

    This page is part of our decommissioning toolkit. How to measure and develop collaborative relationships The Collaborative Relationships best practice model is based on research commissioned by the National Audit Office (NAO) and undertaken by Soma Consultants to examine the impact that the focus on relationships had on project successes. The research was primarily based within […]

  11. Universal Credit advances fraud

    Press release

    Published on:

    This report outlines the extent of Universal Credit advances fraud and the DWP’s actions to detect, recover and prevent it.

  12. Oversight of the Private Infrastructure Development Group

    Report Value for money

    Published on:

    Despite providing substantially increased funding for PIDG (up to £700 million by 2015), the Department has not exercised enough oversight to ensure value for money has been achieved.

  13. Successful commissioning toolkit
    Standards in public life

    This page is part of our successful commissioning toolkit. The Committee on Standards in Public Life believes that ‘Seven Principles of Public Life’ should apply to all in the public service. These are: Selflessness Holders of public office should act solely in terms of the public interest. They should not do so in order to gain […]

  14. Successful commissioning toolkit
    The compact

    This page is part of our successful commissioning toolkit. The Compact (pdf – 294KB) is a voluntary agreement between the public and third sector in England. It sets out commitments to set the foundation for a productive relationship between government and third sector organisations (TSOs) that will help achieve: a strong, diverse and independent third sector; […]

  15. Confirmed impacts: NAO report influences better regulation of consumer credit

    Report Value for money

    Published on:

    In March 2013, the Minister for Consumer Affairs, along with the Economic Secretary to the Treasury, confirmed in a statement in the House of Commons that the government has drawn on our analysis as it develops a new regulatory regime for consumer credit markets.

    This NAO impacts case study represents one example where there has been some beneficial change, whether financial or non-financial, resulting from our involvement.

  16. Children in care

    Report Value for money

    Published on:

    The Department for Education is not meeting its objectives to improve the quality of care and the stability of placements for children in care.

  17. Decision support tool
    Annex C: EU restrictions on state aid

    This page is part of our decision support tool. [Footnote 1] EU law on state aid derives from the Treaty of Rome and aims to prevent member states from unfairly distorting competition within the EU, except in certain permitted circumstances. Where a state intervention distorts competition, this will usually constitute state aid. The Treaty expressly […]

  18. Successful commissioning toolkit
    A ‘level playing-field’

    This page is part of our successful commissioning toolkit. Public bodies should at all times follow public procurement policy, based on value for money, and the European Union (EU) procurement rules which exist to ensure all providers can compete for contracts on an equal basis. While procurement practices should not involve preferential treatment for third sector organisations, […]

  20. The energy supplier market

    Press release

    Published on:

    This report examines the recent exit of energy suppliers from the market and government’s role in managing the exits.