Showing 481 - 500 of 2227 results

  1. Investigation into the UKTI specialist services contract with PA Consulting

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    This is an investigation into the contractual arrangements that UK Trade and Investment (UKTI) had in place since 2013-14 for the outsourcing of sector specialist services with PA Consulting. PA received £18.8million in the first year of a contract due to last three years. Following concerns about the way the contract had been priced UKTI terminated the contract in January 2016 and agreed a commercial settlement with PA in May 2016.

  2. Replacing the Aspire contract

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    This memorandum has been prepared to support the Committee of Public Accounts consideration of HMRC’s approach to replacing its contract for IT services with Capgemini, known as Aspire. We set out HMRC’s approach, its business cases and the risks it has to manage. It does not seek to evaluate HMRC’s approach or progress, and therefore does not draw conclusions.

    June 2016

  3. Realising the benefits of the St Helena Airport project

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    The St Helena airport’s planned opening date in May 2016 has been postponed as outstanding safety concerns are addressed, potentially adding to the project’s cost and delaying its benefits.

  4. Service Family Accommodation

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    This memorandum has been prepared to support the Committee of Public Accounts’ consideration of the Ministry of Defence’s (MoD’s) provision of accommodation to its service personnel.

  5. Discharging older patients from hospital

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    There are currently far too many older people in hospitals who do not need to be there. Without radical action, this problem will worsen and add further financial strain to the NHS and local government.

  6. The quality of service for personal taxpayers

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    HMRC aimed to move more customers online thereby reducing staff costs but significant numbers of staff were let go before technical improvements were completed leading to a collapse in service quality in 2015. Services have since improved.

  7. Shared service centres

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    Government’s programme to transfer back-office functions to two shared service centres has made savings but has not achieved value for money to date.

  8. Government Commercial and Contracting: an overview of the NAO’s work

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    This overview of the NAO’s work on the government’s management of contracting examines subjects including the government’s commercial capability, accountability and transparency, and its management of contracted-out service delivery.

  9. Management of the BBC’s critical projects

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    BBC has improved the way it manages its business critical projects. Most are on course to deliver and achieve their intended benefits but needs to do more to manage its critical projects as a coherent portfolio.

  10. Transforming Rehabilitation

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    Probation services have been restructured on time and within cost targets during a period of major change but operational problems and risks to further service transformation need to be resolved if re-offending levels are to reduce.

  11. Managing the welfare cap

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    The welfare cap is encouraging a greater understanding of spending on some benefits and tax credits across government, but it is important that processes for managing the cap are reliable.

  12. English devolution deals

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    Devolution deals to devolve power from central government to local areas in England offer opportunities to stimulate economic growth and reform public services for local users, but the arrangements are untested and government could do more to provide confidence that these deals will achieve the benefits intended

  13. Green Deal and Energy Company Obligation

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    The Department of Energy and Climate Change’s Green Deal design not only failed to deliver any meaningful benefit, it increased suppliers’ costs – and therefore energy bills – in meeting their obligations through the ECO scheme.

  14. The impact of state pension reforms on people with Guaranteed Minimum Pensions

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    The Department for Work and Pension has limited information about who will be affected by the impact of state pension reforms in April 2016 on people with Guaranteed Minimum Pensions. The impact will depend on a number of factors, and some people are likely to lose out. The Department is now seeking to improve how it communicates the impact of pension reforms.

    24 March 2016

  15. Local Enterprise Partnerships

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    The role and remit of Local Enterprise Partnerships has grown since 2010, but the approach taken by DCLG to overseeing Growth Deals risks future value for money.