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  2. The Department for Transport – Letting Rail Franchises 2005-2007

    Report Value for money

    Published on:

    Under the management of the Department for Transport, the process for awarding passenger Rail Franchises in England and Wales has delivered better value for money, with subsidies expected to fall. But some fares will rise above inflation and crowding for many commuters will increase in the short term until investment delivers more carrying capacity. Today’s […]

  3. Local government and net zero in England

    Press release

    Published on:

    This new report responds to a request from the Environmental Audit Committee to examine local government and net zero.

  4. Department of Trade and Industry: Financial Support for Post Offices

    Report Value for money

    Published on:

    As a result of DTIs financial support and involvement, through its role as shareholder, Post Office Limited is now on a sounder financial footing, Sir John Bourn, head of the NAO, reported today. But the future of post offices remains uncertain and the DTI will need to be alert to falling volumes of business that […]

  6. The BBC’s management of strategic contracts with the private sector

    Report Value for money

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    The BBC Trust today (18 March 2009) published an independent report it had commissioned from the National Audit Office on the BBC’s management of its strategic contracts with the private sector. Jeremy Peat, BBC Trustee, said: “The Trust welcomes this report from the NAO into the BBC’s strategic contracts. We are pleased that the NAO […]

  9. Improving Corporate Functions Using Shared Services

    Report Value for money

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    Shared service centres in the NHS and HM Prison Service are on course to deliver substantial financial savings. But a report out today by the National Audit Office found that central government was initially slow to adopt shared services. While the momentum has picked up it is not clear that the shared services initiative is […]

  10. The procurement of goods and services by HM Prison Service

    Report Value for money

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    The Prison Service has made significant progress in the way it manages its buying of goods and services such as food, clothing and utilities, the National Audit Office has today reported. In 2003 the National Audit Office found that the Prison Service’s procurement function was “fragmented and costly to deliver”. Since this report, the Prison […]

  11. Shared services in the Department for Transport and its agencies

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    Plans to increase the efficiency and effectiveness of services such as human resources, payroll and finance could cost the Department for Transport £81 million (by March 2015) rather than saving £57 million as originally expected. There will need to be substantial improvements in the shared service centre’s productivity if the Department’s original targets are to […]

  12. VAT on e-commerce

    Report Value for money

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    The National Audit Office has today backed HM Revenue and Customs’ assessment that the overall risk to VAT revenue from on-line shopping, or e-commerce, is currently low. The Department has been alert to specific areas of risk which have emerged and is well-positioned to tackle these. As activity increases in this fast changing environment, it […]

  14. Ministry of Defence: Chinook Mk3 Helicopters

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    The NAO has today reported on whether the Ministry of Defence has taken appropriate steps to make its fleet of eight Chinook Mk3 helicopters operational. The helicopters were delivered in 2001 but airworthiness concerns mean that they have been kept in storage and not flown operationally. According to today’s report to Parliament, the MoD’s progress […]

  15. Memorandum on Managing government suppliers

    Briefing

    Published on:

    The NAO challenges government and its private sector contractors to work together more effectively in taxpayers’ interest and address the issues behind the current crisis of confidence in contracting out public services.

  16. Fracking for shale gas in England

    Press release

    Published on:

    This report sets out the facts about the government’s support of shale gas development in England.

  17. Directory Enquiries – From 192 to 118

    Report Value for money

    Published on:

    Sir John Bourn, Head of the National Audit Office, told Parliament today that not all consumers have yet benefited from the move from 192 to 118 directory enquiry numbers, but that the market was still evolving. Specifically, the average residential consumer is paying more for a directory enquiries service with no obvious improvement in quality. […]

  19. The National Offender Management Information System

    Report Value for money

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    An initiative, begun in 2004, by the National Offender Management Service to build a single offender management IT system for the prison and probation services has not delivered value for money. A National Audit Office investigation found the project had been hampered by poor management leading to a three-year delay, a doubling in project costs […]

  20. Evaluation of Regulatory Impact Assessments Compendium Report 2004-05

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    Sir John Bourn, head of the National Audit Office, said today that there were examples where the Regulatory Impact Assessment (RIA) process had helped departments to develop a better policy proposal. But there were also cases where its impact was limited because it had not been an integral part of the policy making process. Sir […]