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  1. Decommissioning toolkit
    Making a decision: What does good practice look like?

    This page is part of our decommissioning toolkit. The table outlines what good practice should look like in some of the key areas relating to understanding needs and making a decision to decommission. It identifies the risks of not following good practice and looks at how these risks might be mitigated and what actions commissioners […]

  3. Regulation of private renting

    Press release

    Published on:

    This report examines the extent to which the regulation of private renting supports DLUHC’s aim to ensure fairness for renters.

  4. Decommissioning toolkit
    Project Environment

    This page is part of our decommissioning toolkit. How to measure and develop collaborative relationships Mutual benefit through shared outcome Agreement of parties to a partnership alliance Use gain share as invaluable driver Develop agreement The research showed that the need for a collaborative approach to projects was driven by a common recognition that success […]

  5. Efficiency savings require learning past lessons

    Press release

    Published on:

    The head of the National Audit Office will today (Thursday 8 December) outline lessons from its reports into the government’s handling of COVID-19 in a keynote speech at the Houses of Parliament. Gareth Davies, Comptroller & Auditor General, will also offer guidance for decision-makers seeking public spending efficiencies against a tough economic backdrop. Davies was […]

  6. Progress on public bodies reform

    Report Value for money

    Published on:

    The Public Bodies Reform Programme is making good progress in abolishing or merging public bodies and reducing their costs, but triennial reviews of remaining bodies need to be much more effective.

  7. Regulating financial services

    Report Value for money

    Published on:

    The new system of regulating financial services will need to demonstrate in future that the cost of two regulators achieves value for money for customers.

  8. National Audit Office Strategy: Our strategy 2019-20 to 2021-22

    Corporate information

    Published on:

    We help Parliament hold government to account for spending public money and, in so doing, drive improvements in public services. To achieve this, we provide system wide, integrated and independent public audit, drawing on the distinctive framework of rights set out for us by Parliament.

  9. Confirmed impacts: NAO work helps the Ministry of Defence reduce excess stock

    Report

    Published on:

    We estimate that the MOD made £253 million of savings on inventory purchases in 2012 as a result of our recommendations.

    This NAO impacts case study represents one example where there has been some beneficial change, whether financial or non-financial, resulting from our involvement.

  10. The Office of Telecommunications: Helping consumers benefit from competition in the telecommunications market

    Report Value for money

    Published on:

    Oftel has taken steps to improve consumer awareness in the fixed line telecommunications market to help consumers take advantage of the choices available, according to a report presented to Parliament today by Sir John Bourn, the head of the National Audit Office. But the report recognises that while some consumers will choose not to switch […]

  12. Successful commissioning toolkit
    Evaluation

    This page is part of our successful commissioning toolkit. Purpose of evaluation It is important to evaluate policies and programmes. It allows us to learn the lessons from one generation of public service and build them into improvements in the next. [Note] Approaches to evaluation There is a range of approaches to evaluation. In general, a public […]

  13. Confirmed impacts: Securing the future financial sustainability of the National Health Service

    Report

    Published on:

    We found that the 2007-2011 Peterborough and Stamford Hospitals NHS Foundation Trust Board’s poor financial management and procurement of an unaffordable PFI scheme had left the Trust in a critical financial position.

    This NAO impacts case study represents one example where there has been some beneficial change, whether financial or non-financial, resulting from our involvement.

  18. Confirmed impacts: NAO report helps HMRC improve customer service (2013)

    Report

    Published on:

    Within the programme of improvement already started by HMRC, the NAO helped ensure that, in January 2013, HMRC committed to improving customer service.

    This NAO impacts case study represents one example where there has been some beneficial change, whether financial or non-financial, resulting from our involvement.

  19. 4G radio spectrum auction: lessons learned

    Report Value for money

    Published on:

    In its sale of the 4G radio spectrum the Office of Communications (Ofcom) achieved its objective of maintaining a competitive market with a number of competing providers.

  20. Successful commissioning toolkit
    Introduction

    This page is part of our successful commissioning toolkit. Whether making grants or buying services, an effective financial relationship between a public body and a third sector organisation requires careful thought. Some of the things to think about are not financial. So the guidance also embraces related processes such as identifying needs and setting outcomes (which […]