Search results for 'Benefits'

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  1. Decommissioning toolkit
    Collaborative Relationships

    This page is part of our decommissioning toolkit. Introduction The NAO has undertaken research to examine how experienced practitioners have achieved significant improvements in the successful delivery of projects by developing collaborative relationships. We commissioned Soma Consultants Limited, who have a long track record in the oil, gas and construction industries, to examine how experienced […]

  3. Specialist skills in the civil service

    Press release

    Published on:

    This report examines the progress the government has made in developing specialist skills in the civil service.

  5. Benefit sanctions

    Press release

    Published on:

    The Department for Work & Pensions is not doing enough to find out how sanctions affect people on benefits.

  6. The National Law Enforcement Data Programme

    Press release

    Published on:

    This report assesses the Home Office’s progress in delivering the National Law Enforcement Data Service programme to replace outdated police ICT systems.

  7. Universal Credit: early progress

    Report Value for money

    Published on:

    Universal Credit plans were driven by an ambitious timescale, and this led to the adoption of a new approach. The programme suffered from weak management and ineffective control.

  9. Successful commissioning toolkit
    NAO model of commissioning and the third sector

    This page is part of our successful commissioning toolkit. There are various models of the commissioning cycle. For example, the NHS model uses nine elements within three broader stages – strategic planning, procuring services, and monitoring and evaluation. The Institute for Public Care model is based upon four key performance management elements – analyse, plan, do […]

  10. Child maintenance 2012 scheme: Early Progress

    Report Value for money

    Published on:

    The DWP has simplified the way it administers child maintenance and is approaching expected levels of performance. But overall objectives might be at risk if the number of people using family-based arrangements does not increase.

  13. Confirmed impacts: NAO report influences better regulation of consumer credit

    Report Value for money

    Published on:

    In March 2013, the Minister for Consumer Affairs, along with the Economic Secretary to the Treasury, confirmed in a statement in the House of Commons that the government has drawn on our analysis as it develops a new regulatory regime for consumer credit markets.

    This NAO impacts case study represents one example where there has been some beneficial change, whether financial or non-financial, resulting from our involvement.

  14. Decommissioning toolkit
    Project Processes

    This page is part of our decommissioning toolkit. Regular relationships assessment Clear information & clarity of purpose Fully share processes and measurement Combine hard and soft data reports Build challenge and big-picture into processes Harness innovation available from whole team Foremost in our research was to understand the role of relationship measurement systems in support […]

  15. Decision support tool
    Annex A: Note on legal forms of TSOs and charitable status

    This page is part of our decision support tool. What is meant by the term ‘third sector organisation’ (TSO)? Organisations are traditionally divided on the basis of‘private’ or ‘public’, and ‘for-profit’ or ‘not-for-profit’.Organisations which are established on a not-for-profit basis, and which are not directly controlled by the state (not part of the public sector) […]

  16. Successful commissioning toolkit
    Standards in public life

    This page is part of our successful commissioning toolkit. The Committee on Standards in Public Life believes that ‘Seven Principles of Public Life’ should apply to all in the public service. These are: Selflessness Holders of public office should act solely in terms of the public interest. They should not do so in order to gain […]

  17. Department for Work and Pensions: Tackling Benefit Fraud

    Report Value for money

    Published on:

    The Department for Work and Pensions have made good progress in tackling benefit fraud and estimating the level of fraud and error in key benefits, according to the National Audit Office. By March 2002 the Department had cut the estimated level of fraud and error in Income Support and Jobseeker’s Allowance by 24 per cent […]

  18. The energy supplier market

    Press release

    Published on:

    This report examines the recent exit of energy suppliers from the market and government’s role in managing the exits.

  20. Decommissioning toolkit
    Principles for successful decommissioning

    This page is part of our decommissioning toolkit. Our research points to nine fundamental principles underlying effective decommissioning: Good communication Open, honest, regular and transparent engagement and consultation with service providers and users can help overcome any fear and mistrust that might arise between commissioners, providers and users. Understand needs and the provider market A […]