An NAO report has praised HM Customs and Excise for its effective regulation of imports from outside the European Union. There is, however, scope for improvement. According to the report to Parliament today by head of the NAO Sir John Bourn, Customs have adequate arrangements to ensure that importers pay the correct amount of duty […]
The NAO has published its report on the 2010-11 accounts of the Department for Environment, Food and Rural Affairs.
The NAO has published its report on the 2010-11 accounts of the Rural payments Agency.
Sir John Bourn, Head of the National Audit Office, told Parliament today that not all consumers have yet benefited from the move from 192 to 118 directory enquiry numbers, but that the market was still evolving. Specifically, the average residential consumer is paying more for a directory enquiries service with no obvious improvement in quality. […]
The NAO challenges government and its private sector contractors to work together more effectively in taxpayers’ interest and address the issues behind the current crisis of confidence in contracting out public services.
Sir John Bourn, head of the National Audit Office, said today that there were examples where the Regulatory Impact Assessment (RIA) process had helped departments to develop a better policy proposal. But there were also cases where its impact was limited because it had not been an integral part of the policy making process. Sir […]
The Comptroller and Auditor General has qualified the financial accounts of the Biotechnology and Biological Sciences Research Council (BBSRC) over how the Council has accounted for two of its sponsored institutes, the Institute of Food Research and the Babraham Institute.
An initiative, begun in 2004, by the National Offender Management Service to build a single offender management IT system for the prison and probation services has not delivered value for money. A National Audit Office investigation found the project had been hampered by poor management leading to a three-year delay, a doubling in project costs […]
The new contract for general practice has contributed to improved recruitment and retention of GPs, with numbers increasing from 26,833 to 30,931 since 2003. However, according to a report out today by the National Audit Office, the contract has cost the Department £1.76 billion more than it originally budgeted for. Today’s report found that, in […]
The Office of Fair Trading (OFT) has improved its protection of consumers following a November 2000 report by the Committee of Public Accounts, Sir John Bourn, head of the National Audit Office, said today. He also stated that recent changes to legislation should strengthen its work further. But the OFT will need to be vigorous […]
The NAO challenges government and its private sector contractors to work together more effectively in taxpayers’ interest and address the issues behind the current crisis of confidence in contracting out public services.
A memorandum on the provision of out-of-hours GP services in Cornwall found whistleblowers played a significant role in highlighting concerns about the service.
This report examines the Nuclear Decommissioning Authority’s management of the renegotiated contract in place with Cavendish Fluor Partnership.
Amyas Morse, Comptroller and Auditor General, has qualified his audit opinion on the 2008-09 Consolidated Statement on the use of EU Funds in the UK.
Between 2007 and 2010, HM Treasury made a series of large financial interventions to support the financial stability of UK banking. This page sets out the work the NAO has done on the banking interventions and answers some frequently asked questions.
The Renewable Heat Incentive (RHI) is a scheme to encourage a switch from fossil fuel heating systems to renewable and low-carbon alternatives in homes and business premises in Great Britain. Our report assesses the value for money of the RHI for Great Britain.
IT services are crucial for HM Revenue & Customs’ business. In its procurement of the £3 billion IT outsourcing contract, ASPIRE, the Department secured competition for a contract which meets its IT needs, and completed the transfer to the new supplier Capgemini without loss of service to customers. The Department secured the competition by contributing […]
Water and sewerage companies have taken action to remove the risk of sewer flooding from 3,300 properties in England and Wales since 2000. Ofwat has played an important role in achieving this reduction, according to a report published today by Sir John Bourn, head of the National Audit Office. However, Ofwat and companies face a […]