Search results for 'Benefits'

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  1. Responding to change in jobcentres

    Report Value for money

    Published on:

    The jobcentre network has coped well in the economic downturn, but must improve performance measures if it is to support claimants effectively.

  2. Decommissioning toolkit
    Understanding costs

    This page is part of our decommissioning toolkit. Commissioners and providers need to be clear about the costs, savings and benefits of providing a service if they are to avoid poor decommissioning decisions. Understanding costs should include an understanding of direct costs, indirect costs (including overheads), short-term and long-term costs (such as the rent on […]

  4. Evaluation in Government

    Insight Good practice guides

    Published on:

    Treasury expects all departments to evaluate the ex post impacts and costs of all their interventions, including spending, taxation and regulation. This activity should provide valuable information on the cost-effectiveness of government interventions, for the purposes of accountability and to learn lessons to improve current and future policies.

  5. Electronic monitoring – a progress update

    Press release

    Published on:

    This report sets out the NAO’s assessment of the delivery of the electronic monitoring (‘tagging’) transformation programme.

  6. Investigation into HMRC’s contract with Concentrix

    Report Value for money

    Published on:

    HM Revenue & Customs’ (HMRC’s) contract with Synnex-Concentrix UK Ltd was terminated in November 2016. The contract was designed to add capacity to HMRC’s programme of interventions to prevent or detect error and fraud in personal tax credits awards. HMRC estimated that the contract would save £1 billion over its three year life time and an estimated £193 million, excluding Concentrix’s costs, had been saved by the time of contract termination.

  7. Follow-up on the Charity Commission

    Report Value for money

    Published on:

    The Charity Commission has made early progress in addressing NAO and Public Accounts Committee recommendations, but significant challenges remain.

  10. The Police Uplift Programme

    Press release

    Published on:

    This report examines whether the Home Office is well placed to deliver value for money from the Police Uplift Programme.

  11. Planting Trees in England

    Press release

    Published on:

    This report evaluates whether Defra’s management of new tree-planting schemes is likely to achieve value for money.

  14. Progress in improving the medical assessment of incapacity and disability benefits

    Report Value for money

    Published on:

    The head of the National Audit Office, Sir John Bourn, today reported to Parliament that the Department for Work and Pensions and their contractor Schlumberger have improved arrangements for the medical assessment of benefit claims since the National Audit Office reported on this subject in 2001. They have improved the speed of processing, the standard […]

  16. Achieving net zero

    Press release

    Published on:

    This report applies experience from auditing cross-government challenges to highlight the risks government needs to manage to achieve net zero.

  17. Decommissioning toolkit
    Motivation

    This page is part of our decommissioning toolkit. Include climate survey in measurement Apply performance management at team and individual level Celebrate sucesses – major and minor Foremost in our research was to understand the role of relationship measurement systems in support of the Gold Standard enabler, “Regular assessment of client contractor relationships”.The results are […]

  18. Government grant services

    Report Value for money

    Published on:

    Government has given less attention to grants than to other policy funding mechanisms, despite grant funding being higher in value, making up 41 per cent (£292 billion) of its total expenditure.

  19. Successful commissioning toolkit
    Competition

    This page is part of our successful commissioning toolkit. UK (and European Union (EU) ) policy generally favour competitive markets because they are considered to contribute to efficiency [Note 1]. In the last 20 years or so, this has extended to the public services.  Competition is now, with contestability [Note 2] and choice, an important part of […]

  20. The effective management of tax reliefs

    Report Value for money

    Published on:

    HM Treasury and HMRC do not keep track of tax reliefs intended to change behaviour, or adequately report to Parliament on whether tax reliefs work as expected.