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  1. Lessons learned from Major Programmes

    Insight Lessons learned

    Published on:

    This report examines lessons from our work on major programmes, including transport, defence and energy programmes.

  3. Digital Services at the Border

    Report Value for money

    Published on:

    This report examines the Digital Services at the Border programme to assess whether it has delivered value for money.

  4. Let’s get down to business

    Insight Opinion

    Published on:

    At the National Audit Office, we come across many business cases when looking at government programmes. A strong business case is vital for effective decision making and for successfully delivering intended outcomes. The foundation of a business case is a clear understanding of what success will look like for a programme – the strategic case. […]

  5. The DECA: Understanding challenges in delivering project objectives

    Insight Good practice guides

    Published on:

    The Delivery Environment Complexity Analytic (DECA) is a tool developed by the National Audit Office (NAO) to provide a high level overview of the challenges, complexity and risks to delivery of a project, programme, policy or area of work.

  6. The Farming and Countryside Programme

    Work in progress

    Summer 2024

    This study will look at the Farming and Countryside Programme. This is government’s approach to farming and the countryside in England following Brexit.

  8. Progress on the Common Agricultural Policy Delivery Programme

    Report Value for money

    Published on:

    This an update on earlier reports by the NAO and Committee of Public Accounts on the progress of the Common Agricultural Policy Delivery Programme. It focuses primarily on the 2015 Basic Payment Scheme payments to English farmers and landowners and improvements to the process for the 2016 and future years.

  9. The Customer First Programme: Delivery of student finance

    Report Value for money

    Published on:

    The service provided to students applying for finance in 2009 did not achieve value for money, according to a report today by the National Audit Office. There were major problems in the processing of applications – with fewer than half new applications being fully processed by the start of term – and in communications with […]

  10. Government grants: lessons learned

    Work in progress

    Summer 2024

    Grants are one of government’s main funding mechanisms. We will assess how effective government is at delivering grant programmes.

  12. The Customs Declaration Service

    Report Value for money

    Published on:

    HMRC has made progress in developing the new customs system, which was part of its existing programme, but it may need to be ready much earlier than originally planned if there is no agreement extending timescales on the transition to any new customs arrangements

  13. Getting contracts right and responding if they go wrong

    Insight Opinion

    Published on:

    Billions of pounds of cost increase due to contractual change, delays introducing communication networks for our emergency services, potential strains on Army personnel – our recent reports illustrate the huge importance of getting contracts right, and what organisations need to do if they go wrong. They also reinforce the principles discussed in previous posts in […]

  16. High Speed Two: Euston

    Report Value for money

    Published on:

    The government should use the two-year pause on new construction work at HS2 Euston to develop a design that is affordable, deliverable and value for money, according to a new National Audit Office report.

  17. E-borders and successor programmes

    Report Value for money

    Published on:

    The Home Office spent at least £830 million between 2003 and 2015 on the e-borders programme and its successors, but has failed, so far, to deliver the full vision. We cannot, therefore view e-borders as having delivered value for money.

  18. The asylum and protection transformation programme

    Report Value for money

    Published on:

    This report examines the Home Office’s progress in delivering the asylum and protection transformation programme., including the potential impact of the programme on the wider asylum system.