Digital transformation in government: addressing the barriers to efficiency
Published on:This report assesses how government is trying to address the underlying issues that make digital transformation so difficult to achieve.
This report assesses how government is trying to address the underlying issues that make digital transformation so difficult to achieve.
This opinion piece looks at the challenges faced when using Agile for major digital change programmes.
This guide is aimed at accounting officers, chief executives, director
generals, directors and chief operating officers and people responsible for government services.
The Digital Services Tax has raised more revenue than forecast by the Government and increased the amount of UK tax paid by big digital companies. HMRC’s compliance work is ongoing and it has yet to identify any non-compliance among business groups, according to a report by the National Audit Office.
This good practice guide will help audit committees understand and question the quality assurance framework for business-critical models.
The first in a series of blogs looking at the Commercial Lifecycle covers data.
It’s revealing to look at the timeline of digital transformation initiatives over the last 25 years. Government’s ambition for ‘world class’ services using joined-up systems and data goes back to the mid 1990s, from where we can trace a steady stream of policies and initiatives right through to last autumn’s National Data Strategy. Most of […]
Use of process mining to help understand the Home Office’s operation of the Windrush Compensation Scheme
Our cloud guidance for audit committees builds on our 2019 guidance. We have seen more of the public sector turn to cloud services and government spending with the major cloud providers has increased in the last five years. We have updated our guidance to reflect this and to recognise wider developments and evolution of cloud services.
In our ever-increasing digital and automatized world, certain buzzwords are becoming more centre stage in the public sector. One of them is “artificial intelligence”. While the concept, and development, of artificial intelligence is not new (artificial intelligence was first recognised as a formal discipline in the mid-1950s), it is a word that has been casually […]
This report examines the use of financial models across government.
This piece explains how the NAO uses spatial analytics to bring audit teams closer to the data and visualise the complex geographic relationships at work behind the scenes in the justice system.
The government recently published its new Cyber Security Strategy specifically aimed at building a cyber resilient public sector. Resilience is key in underpinning its vision to make the UK a cyber power in a world increasingly shaped by technologies that offer many benefits but also pose risks. The strategy reiterates that government remains an attractive […]
This report considers what the Superfast Broadband Programme has delivered and the lessons for government’s roll-out of nationwide gigabit broadband.
The Government has made progress delivering its latest strategy to share back-office services across Whitehall departments in the past year, but remaining barriers will need to be addressed for it to deliver its plans by 2028 and achieve value for money, according to the National Audit Office.
Audit committees should be scrutinising cyber security arrangements. To aid them, this guidance complements government advice by setting out high-level questions and issues for audit committees to consider.
We outline how the pandemic has moved many aspects of our lives online, helping us stay connected but making us more vulnerable to cyber-attacks.
The shielding programme was a swift government wide response to identify and protect clinically extremely vulnerable (CEV) people against COVID-19. Our recent report on Protecting and supporting the clinically extremely vulnerable during lockdown, shows how government quickly recognised the need to provide food, medicines and basic care to those CEV people shielding. This had to […]
This report assesses the Home Office’s progress in delivering the National Law Enforcement Data Service programme to replace outdated police ICT systems.
Data analytics has become an integral part of the audit process. And where a few years ago it was an area where we were exploring and creating tactical solutions to problems, today the NAO, like many organisations, has developed a strong capability and is making significant progress towards the widespread adoption of data analytics across […]